HP Photosmart M23 HP Photosmart M22/23 Digital Camera with HP Instant Share - - Page 141

Cannot Connect, To Product, Save/Print, Could Not Send, To Service, Communication, Problem, HP Instant

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Message Possible Cause Solution Cannot Connect To Product (continued) The camera is connected to the computer through a USB hub, and your USB hub is not compatible with the camera. Connect the camera directly to a USB port on the computer. You are using the optional HP Photosmart M-series dock and forgot to press the Save/Print button. Press the Save/Print button on the dock. The optional memory card that is installed is locked. With the camera turned off, remove the memory card and switch the locking tab on the card to the unlocked position. The USB Reboot the computer. connection failed. Could Not Send The computer is To Service not connected to the Internet. Make sure your computer is online. Communication Problem Other HP Instant Share software is running with exclusive access to your camera. Close the other HP Instant Share program. Troubleshooting and Support 141

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141
Troubleshooting and Support
Cannot Connect
To Product
(continued)
The camera is
connected to the
computer through
a USB hub, and
your USB hub is
not compatible
with the camera.
Connect the camera directly
to a USB port on the
computer.
You are using the
optional
HP Photosmart
M-series dock and
forgot to press the
Save/Print
button.
Press the
Save/Print
button
on the dock.
The optional
memory card that
is installed is
locked.
With the camera turned off,
remove the memory card
and switch the locking tab
on the card to the unlocked
position.
The USB
connection failed.
Reboot the computer.
Could Not Send
To Service
The computer is
not connected to
the Internet.
Make sure your computer is
online.
Communication
Problem
Other
HP Instant
Share
software is
running with
exclusive access
to your camera.
Close the other
HP Instant
Share
program.
Message
Possible Cause
Solution