HP Photosmart M23 HP Photosmart M22/23 Digital Camera with HP Instant Share - - Page 135

the HP Image Zone, Power/Memory light

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Message ERROR SAVING IMAGE. or ERROR SAVING VIDEO. Cannot display image . Camera has experienced an error. or Camera has experienced an error and is shutting down. Possible Cause Solution The optional • Always wait until the memory card that Power/Memory light is installed was stops blinking before removed before removing the memory the camera card from the camera. finished writing • With the camera to the card or turned off, remove the was half-locked. memory card and check to see if the locking tab on the edge of the card is fully in the unlocked position. The image was • The image may still be taken with okay. Transfer the another camera image to a computer or the image file and try opening it with was corrupted the HP Image Zone when the camera software. was shut down • Do not remove the improperly. memory card when the camera is turned on. The camera may have experienced a transient problem. Turn the camera off, if it is on, and then on again. If that does not fix the problem, try resetting the camera (see page 104). If the problem persists, note the error code and then call HP Support (see page 142). Troubleshooting and Support 135

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135
Troubleshooting and Support
ERROR SAVING
IMAGE.
or
ERROR SAVING
VIDEO.
The optional
memory card that
is installed was
removed before
the camera
finished writing
to the card or
was half-locked.
•
Always wait until the
Power/Memory light
stops blinking before
removing the memory
card from the camera.
•
With the camera
turned off, remove the
memory card and
check to see if the
locking tab on the
edge of the card is fully
in the unlocked
position.
Cannot display
image
<filename>.
The image was
taken with
another camera
or the image file
was corrupted
when the camera
was shut down
improperly.
•
The image may still be
okay. Transfer the
image to a computer
and try opening it with
the HP Image Zone
software.
•
Do not remove the
memory card when the
camera is turned on.
Camera has
experienced an
error.
or
Camera has
experienced an
error and is
shutting down.
The camera may
have
experienced a
transient
problem.
Turn the camera off, if it is
on, and then on again. If
that does not fix the
problem, try resetting the
camera (see page 104). If
the problem persists, note
the error code and then
call HP Support (see
page 142).
Message
Possible Cause
Solution