HP Presario 1600 Presario Select 1600 Series Maintenance and Service Guide - Page 18

Troubleshooting Without Diagnostics - drivers

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Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Troubleshooting Without Diagnostics This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on: Audio Battery/Battery gauge CD drive Diskette/Diskette drive Display Hard drive Hardware Installation Memory PC Card Power Printer Touch Pad Keyboard/Numeric keypad Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis. WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel. Before Replacing Parts When troubleshooting a problem, check the following list for possible solutions before replacing parts: q Verify that cables are connected properly to the suspected defective parts. q Run Computer Setup after connecting external devices. q Verify that all required device drivers are installed. q Verify that all required changes have been made to the CONFIG.SYS file. q Verify that all required changes have been made to the AUTOEXEC.BAT file. q Verify that all printer drivers have been installed for each application.

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Maintenance & Service Guide
Presario 1600 Series Portable Computers
Notice
|
Preface
|
Home
|
Product Description
|
Troubleshooting
|
Illustrated Parts Catalog
Removal & Replacement Procedures
|
Specifications
|
Connector Pin Assignments
|
Battery Pack
Troubleshooting Without Diagnostics
This section provides information about how to identify and correct some
common hardware, memory, and software problems. It also explains several
types of common messages that may be displayed on the screen. The
following pages contain troubleshooting information on:
Audio
Memory
Battery/Battery gauge
PC Card
CD drive
Power
Diskette/Diskette drive
Printer
Display
Touch Pad
Hard drive
Keyboard/Numeric keypad
Hardware Installation
Since symptoms can appear to be similar, carefully match the symptoms of
the computer malfunction against the problem description in the
Troubleshooting tables to avoid a misdiagnosis.
WARNING:
To avoid a potential shock hazard during troubleshooting procedures,
disconnect all power sources before removing the keyboard cover or the display
bezel.
Before Replacing Parts
When troubleshooting a problem, check the following list for possible
solutions before replacing parts:
Verify that cables are connected properly to the suspected defective parts.
Run Computer Setup after connecting external devices.
Verify that all required device drivers are installed.
Verify that all required changes have been made to the
CONFIG.SYS
file.
Verify that all required changes have been made to the
AUTOEXEC.BAT
file.
Verify that all printer drivers have been installed for each application.