HP Presario 1600 Presario Select 1600 Series Maintenance and Service Guide - Page 25

CD Drive Solutions - driver

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Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack CD Drive Solutions Solving Minor Problems Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software. Solving CD Drive Problems Some common causes and solutions for CD drive problems are listed in the following table. Problem CD drive cannot read a compact disc. No CDs work at all. Solving CD Drive Problems Probable Cause Solution(s) Compact disc is upside down Open the CD loading tray, lay or is improperly inserted in the compact disc in it (label the CD drive. side up), then close the tray. CD is CD Plus or Pregap/Track 0 type. Cannot read these type CDs in 24× CD drive. Remove the CD. The Performance tab in If the driver name listed as System properties shows that causing MS-DOS Compatibility one or more of the hard disks mode is MBRINT13.SYS, your in your computer is using MS- computer may be infected with DOS Compatibility mode. a boot-sector virus. Please purchase a virus scanning software package (consult your local software retailer for recommendations) to check your system. If the application you purchase successfully eliminates the virus, scan (check) all of your diskettes before re-installing to prevent further contamination. Back to Troubleshooting Without Diagnostics

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Maintenance & Service Guide
Presario 1600 Series Portable Computers
Notice
|
Preface
|
Home
|
Product Description
|
Troubleshooting
|
Illustrated Parts Catalog
Removal & Replacement Procedures
|
Specifications
|
Connector Pin Assignments
|
Battery Pack
CD Drive Solutions
Solving Minor Problems
Some minor problems and possible solutions are outlined in the following
tables.
If the problem appears related to a software application, check the
documentation provided with the software.
Solving CD Drive Problems
Some common causes and solutions for CD drive problems are listed in the
following table.
Solving CD Drive Problems
Problem
Probable Cause
Solution(s)
CD drive cannot read a
compact disc.
Compact disc is upside down
or is improperly inserted in
the CD drive.
Open the CD loading tray, lay
the compact disc in it (label
side up), then close the tray.
CD is CD Plus or
Pregap/Track 0 type.
Cannot read these type CDs in
24× CD drive. Remove the CD.
No CDs work at all.
The Performance tab in
System properties shows that
one or more of the hard disks
in your computer is using MS-
DOS Compatibility mode.
If the driver name listed as
causing MS-DOS Compatibility
mode is MBRINT13.SYS, your
computer may be infected with
a boot-sector virus.
Please
purchase
a virus scanning
software package (consult your
local software retailer for
recommendations) to check
your system.
If the application
you purchase successfully
eliminates the virus, scan
(check) all of your diskettes
before re-installing to prevent
further contamination.
Back to Troubleshooting Without Diagnostics