HP ProLiant DL980 HP ProLiant Servers Troubleshooting Guide - Page 10

xx6 September 2007, xx5 June 2006, xx4 May 2006

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375445-xx6 (September 2007) The sixth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx6, included the following additions and updates: • Added new information about preventing electrostatic discharge (on page 15). • Added new DIMM handling guidelines (on page 19). • Added new procedures for troubleshooting drive problems (hard drives and solid state drives) (on page 43). • Added information on new software tools and solutions: o HP Insight Control Environment Suites o HP Smart Update Manager (on page 79) • Improved firmware maintenance (on page 80): o Added new technology o Expanded existing information o Added new firmware update procedures for unsupported processor stepping 375445-xx5 (June 2006) The fifth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx5, included the following additions: • Added three new c-Class server blade flowcharts: o c-Class server blade power-on problems flowchart (on page 29) o c-Class server blade POST problems flowchart (on page 32) o c-Class server blade fault indications flowchart (on page 36) • Added new processor error codes: o Windows® Event Log processor error codes (on page 169) o Insight Diagnostics processor error codes (on page 169) 375445-xx4 (May 2006) The fourth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx4, included the following additions: • Hot-plug SAS and SATA hard drive LED combinations (on page 20) • Operating system issues with Intel® dual-core processors (Hyper-Threading enabled) (on page 61) • Tape drive problems (on page 51) • New error messages in ADU error messages (on page 91) and POST error messages and beep codes (on page 115) Introduction 10

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Introduction 10
375445-xx6 (September 2007)
The sixth edition of the
HP ProLiant Servers Troubleshooting Guide
, part number 375445-xx6, included
the following additions and updates:
•
Added new information about preventing electrostatic discharge (on page
15
).
•
Added new DIMM handling guidelines (on page
19
).
•
Added new procedures for troubleshooting drive problems (hard drives and solid state drives) (on
page
43
).
•
Added information on new software tools and solutions:
o
HP Insight Control Environment Suites
o
HP Smart Update Manager (on page
79
)
•
Improved firmware maintenance (on page
80
):
o
Added new technology
o
Expanded existing information
o
Added new firmware update procedures for unsupported processor stepping
375445-xx5 (June 2006)
The fifth edition of the
HP ProLiant Servers Troubleshooting Guide
, part number 375445-xx5, included the
following additions:
•
Added three new c-Class server blade flowcharts:
o
c-Class server blade power-on problems flowchart (on page
29
)
o
c-Class server blade POST problems flowchart (on page
32
)
o
c-Class server blade fault indications flowchart (on page
36
)
•
Added new processor error codes:
o
Windows® Event Log processor error codes (on page
169
)
o
Insight Diagnostics processor error codes (on page
169
)
375445-xx4 (May 2006)
The fourth edition of the
HP ProLiant Servers Troubleshooting Guide
, part number 375445-xx4, included
the following additions:
•
Hot-plug SAS and SATA hard drive LED combinations (on page
20
)
•
Operating system issues with Intel® dual-core processors (Hyper-Threading enabled) (on page
61
)
•
Tape drive problems (on page
51
)
•
New error messages in ADU error messages (on page
91
) and POST error messages and beep
codes (on page
115
)