HP ProLiant DL980 HP ProLiant Servers Troubleshooting Guide - Page 186
HP Insight Remote Support software
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global protocol error 118 graphics adapter problems 52 graphics card option 52 guided troubleshooting 86 guidelines, cabling 19 H hard drive guidelines 19 hard drive LED combinations 20 hard drive LEDs 20, 43 hard drive problems, diagnosing 43 hard drive, failure of 44, 141, 142 hard drives 19, 20, 43 hard drives, determining status of 20 hard drives, moving 44, 45 hardware features 37 hardware problems 37, 39 hardware supported 37 hardware troubleshooting 37, 39, 40, 41, 53 health driver 72 health LEDs 20 hotfixes 61 hot-plug PCI slot, power fault 121 how to use this guide 12 HP BladeSystem infrastructure error codes 161 HP Care Pack Services 80, 87 HP Enterprise Configurator 88 HP Guided Troubleshooting website 86 HP Insight Diagnostics 75, 157 HP Insight Diagnostics survey functionality 75 HP Insight Remote Support software 77 HP ProLiant Essentials Foundation Pack 89 HP Smart Update Manager overview 78, 79 HP Smart Update Manager, deployment 83 HP Systems Insight Manager overview 43, 89, 90 HP technical support 173 HP troubleshooting resources 86 HP website 86 hub link error 118 I IBM OS/2 177 illegal opcode 118 illegal operator handler 118 iLO (Integrated Lights-Out) 73, 89, 125 iLO messages 165 IMD (Integrated Management Display) 157 IML (Integrated Management Log) 49, 76, 128, 157 Important Safety Information document 13 incorrect drive replacement 155 information required 173, 174 infrastructure error codes 161 Insight Diagnostics 75, 77, 157, 169, 170, 171, 172 Insight Diagnostics processor error codes 169, 170, 171, 172 Insight Remote Support Software 77 installation and configuration 88 installation instructions 87, 88 Integrated Lights-Out (iLO) 73, 89, 125 Integrated Management Log (IML) 76, 157 interim recovery mode 154 internal health LED 20 internal system problems 41 invalid password 119 K keyboard 54, 120, 121 keyboard problems 54, 120, 121, 132 KVM 54 L LED combinations, hard drive 20 LED combinations, SAS hard drive 20 LED combinations, SATA hard drive 20 LED combinations, SCSI hard drive 20 LEDs 38 LEDs, hard drive 20 LEDs, PPM failure 50 LEDs, processor failure 50 LEDs, troubleshooting 20 Linux 63, 175 local I/O cable 55 logical drive 143, 146 logical drive attachment detected 142, 143 logical drive erase operation 146 logical drive expansion process 149 logical drive state 113, 114 logical drive, failure of 99, 100, 101, 139, 143 logical drive, migrating 139, 140 loose connections 18 M maintenance and service guide 88 Management CD 89, 90 management tools 72 media errors 140 Index 186
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