HP ProLiant DL980 HP ProLiant Servers Troubleshooting Guide - Page 9

xx7 November 2008

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Page 9 highlights

• Added information to the introduction for the server power-on problems flowchart (on page 27). • Added new steps to Power problems (on page 37). • Added a new section to Fan problems (on page 46): All fans in an HP ProLiant G6 server are not spinning or are not spinning at the same speed (on page 47) • Added a new section to Memory problems (on page 48): Server fails to boot, all DIMM LEDs illuminate amber, .... (on page 49) • Updated the content for Tape drive problems (on page 51). • Added new sections to Software tools and solutions (on page 67) : o Diagnostics tasks (on page 70) o HP Insight Server Migration software for ProLiant o Array diagnostic software (on page 76) o HP Insight Remote Support software (on page 77) • Added new content to HP Resources for Troubleshooting (on page 86): o HP Guided Troubleshooting website (on page 86) o DDR3 memory configuration (on page 89) o Power capacity (on page 88) • Added new error messages: o ADU Error Messages (on page 91) o POST error messages and beep codes (on page 115) 375445-xx7 (November 2008) The seventh edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx7, included the following additions and updates: • Added new information about Server updates with an HP Trusted Platform Module and BitLocker™ enabled (on page 21) to Common problem resolution (on page 18) • Added TPM information to Drive problems (hard drives and solid state drives) (on page 43) • Added information about HP BladeSystem c-Class enclosure fan problems to Fan problems (on page 46) • Added HP Trusted Platform Module problems (on page 47) to Hardware problems (on page 37) • Added SD card problems (on page 46) to Hardware problems (on page 37) • Added USB drive key problems (on page 46) to Hardware problems (on page 37) • Added TPM information to Remote ROM flash problems (on page 64) • Added Service Essentials Remote Support Pack to Software tools and solutions (on page 67) • Added TPM information to Firmware maintenance (on page 80) • Updated the ADU error messages (on page 91) section to reflect the supported versions for the messages in this document • Updated and added new POST error messages and beep codes (on page 115) Introduction 9

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Introduction 9
•
Added information to the introduction for the server power-on problems flowchart (on page
27
).
•
Added new steps to Power problems (on page
37
).
•
Added a new section to Fan problems (on page
46
):
All fans in an HP ProLiant G6 server are not spinning or are not spinning at the same speed (on
page
47
)
•
Added a new section to Memory problems (on page
48
):
Server fails to boot, all DIMM LEDs illuminate amber,
....
(on page
49
)
•
Updated the content for Tape drive problems (on page
51
).
•
Added new sections to Software tools and solutions (on page
67
) :
o
Diagnostics tasks (on page
70
)
o
HP Insight Server Migration software for ProLiant
o
Array diagnostic software (on page
76
)
o
HP Insight Remote Support software (on page
77
)
•
Added new content to HP Resources for Troubleshooting (on page
86
):
o
HP Guided Troubleshooting website (on page
86
)
o
DDR3 memory configuration (on page
89
)
o
Power capacity (on page
88
)
•
Added new error messages:
o
ADU Error Messages (on page
91
)
o
POST error messages and beep codes (on page
115
)
375445-xx7 (November 2008)
The seventh edition of the
HP ProLiant Servers Troubleshooting Guide
, part number 375445-xx7, included
the following additions and updates:
•
Added new information about Server updates with an HP Trusted Platform Module and BitLocker™
enabled (on page
21
) to Common problem resolution (on page
18
)
•
Added TPM information to Drive problems (hard drives and solid state drives) (on page
43
)
•
Added information about HP BladeSystem c-Class enclosure fan problems to Fan problems (on page
46
)
•
Added HP Trusted Platform Module problems (on page
47
) to Hardware problems (on page
37
)
•
Added SD card problems (on page
46
) to Hardware problems (on page
37
)
•
Added USB drive key problems (on page
46
) to Hardware problems (on page
37
)
•
Added TPM information to Remote ROM flash problems (on page
64
)
•
Added Service Essentials Remote Support Pack to Software tools and solutions (on page
67
)
•
Added TPM information to Firmware maintenance (on page
80
)
•
Updated the ADU error messages (on page
91
) section to reflect the supported versions for the
messages in this document
•
Updated and added new POST error messages and beep codes (on page
115
)