HP ProLiant ML310e HP ProLiant Gen8 Troubleshooting Guide Volume I: Troublesho - Page 68
HP Insight Diagnostics, Erase Utility
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HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 67). HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft Windows and Linux versions, the utility helps to ensure proper system operation. For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP Insight Diagnostics Online Edition is also available in the SPP. For more information, see the HP website (http://www.hp.com/go/spp/download). HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 68) provides survey functionality that gathers critical hardware and software information on ProLiant servers. This functionality supports operating systems that are supported by the server. For operating systems supported by the server, see the HP website (http://www.hp.com/go/supportos). If a significant change occurs between data-gathering intervals, the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration. Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation, or it can be installed through the SPP ("HP Service Pack for ProLiant" on page 70). Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility. Use the Erase Utility to erase hard drives and Active Health System logs, and to reset RBSU settings. Run the Erase Utility if you must erase the system for the following reasons: • You want to install a new operating system on a server with an existing operating system. • You encounter an error when completing the steps of a factory-installed operating system installation. To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen, and then select Erase. Run the Erase utility to: • Do not erase - does not erase hard drive operations. • Reset - erases the master boot record for the hard drives so they are no longer bootable. • Secure erase -performs an overwrite pattern erase so no data is recoverable. After selecting the appropriate option, click Erase Selected. A Confirm Erase window is displayed, prompting you to confirm or cancel the Erase. Software tools and solutions 68