HP ProLiant ML310e HP ProLiant Gen8 Troubleshooting Guide Volume I: Troublesho - Page 99

HP Dynamic Smart Array B120i Controller 46

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drive roaming 58 drive, failure of 43 drivers 75, 82 drives 18, 43 drives, determining status of 18 drives, troubleshooting 43 DVD-ROM drive 43 E electrostatic discharge 12 energy saver features 54 Erase Utility 65, 68 error log 59 error messages 59, 62, 78 expansion board 56, 58, 82 expansion board problems 58 external device problems 54 F fan LED 47 fan problems 47 fans 47 fault-tolerance methods 83 features 73, 80, 81 firmware 62, 76, 82 firmware, updating 16, 62, 63, 70, 76 flash ROM 62 FlexibleLOM 56 FlexibleLOM LED 56 FlexibleLOM problems 56 flowcharts 25, 27 Foundation Care Services 80 G general diagnosis flowchart 29 graphics adapter problems 53 graphics card option 53 grounding methods 12 guided troubleshooting 78 H hard drive LEDs 18 hard drive problems, diagnosing 43 hard drive, failure of 43 hard drives, determining status of 18 hard drives, moving 44, 45 hardware features 38 hardware problems 38, 40 hardware supported 38 hardware troubleshooting 38, 40, 41, 43, 54 health driver 75 Health LED, troubleshooting 19 health LEDs 19 health status LED bar 19 hot fixes 60 how to use this guide 7 HP Dynamic Smart Array B120i Controller 46 HP Dynamic Smart Array B320i Controller 46 HP Enterprise Configurator 81 HP Guided Troubleshooting website 78 HP iLO 21, 22, 65, 88 HP iLO Management Engine 65 HP Insight Diagnostics 68 HP Insight Diagnostics survey functionality 68 HP Insight Online 65, 69 HP Insight Remote Support software 69, 80 HP Proactive Care 80 HP Smart Update Manager overview 65, 70 HP Systems Insight Manager 21 HP Systems Insight Manager overview 83 HP technical support 80, 84 HP website 78 HPS report 93 I iLO (Integrated Lights-Out) 65, 66, 67, 83, 89, 90 IML (Integrated Management Log) 65, 67 Important Safety Information document 10 information required 84, 85 Insight Diagnostics 68, 75 installation and configuration 81 installation instructions 80, 82 Integrated Lights-Out (iLO) 65, 83 Integrated Management Log (IML) 67 Intelligent Provisioning 65, 67, 89, 90 internal system problems 43 K keyboard 55 keyboard problems 55 KVM 55 L LED, fan 47 LED, system power 19 LEDs 18, 40 LEDs, front panel 18, 19 Index 99

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Index 99
drive roaming 58
drive, failure of 43
drivers 75, 82
drives 18, 43
drives, determining status of 18
drives, troubleshooting 43
DVD-ROM drive 43
E
electrostatic discharge 12
energy saver features 54
Erase Utility 65, 68
error log 59
error messages 59, 62, 78
expansion board 56, 58, 82
expansion board problems 58
external device problems 54
F
fan LED 47
fan problems 47
fans 47
fault-tolerance methods 83
features 73, 80, 81
firmware 62, 76, 82
firmware, updating 16, 62, 63, 70, 76
flash ROM 62
FlexibleLOM 56
FlexibleLOM LED 56
FlexibleLOM problems 56
flowcharts 25, 27
Foundation Care Services 80
G
general diagnosis flowchart 29
graphics adapter problems 53
graphics card option 53
grounding methods 12
guided troubleshooting 78
H
hard drive LEDs 18
hard drive problems, diagnosing 43
hard drive, failure of 43
hard drives, determining status of 18
hard drives, moving 44, 45
hardware features 38
hardware problems 38, 40
hardware supported 38
hardware troubleshooting 38, 40, 41, 43, 54
health driver 75
Health LED, troubleshooting 19
health LEDs 19
health status LED bar 19
hot fixes 60
how to use this guide 7
HP Dynamic Smart Array B120i Controller 46
HP Dynamic Smart Array B320i Controller 46
HP Enterprise Configurator 81
HP Guided Troubleshooting website 78
HP iLO 21, 22, 65, 88
HP iLO Management Engine 65
HP Insight Diagnostics 68
HP Insight Diagnostics survey functionality 68
HP Insight Online 65, 69
HP Insight Remote Support software 69, 80
HP Proactive Care 80
HP Smart Update Manager overview 65, 70
HP Systems Insight Manager 21
HP Systems Insight Manager overview 83
HP technical support 80, 84
HP website 78
HPS report 93
I
iLO (Integrated Lights-Out) 65, 66, 67, 83, 89, 90
IML (Integrated Management Log) 65, 67
Important Safety Information document 10
information required 84, 85
Insight Diagnostics 68, 75
installation and configuration 81
installation instructions 80, 82
Integrated Lights-Out (iLO) 65, 83
Integrated Management Log (IML) 67
Intelligent Provisioning 65, 67, 89, 90
internal system problems 43
K
keyboard 55
keyboard problems 55
KVM 55
L
LED, fan 47
LED, system power 19
LEDs 18, 40
LEDs, front panel 18, 19