HP Surestore Disk Array 12h System Administrator's Guide for HP-UX, MPE, and W - Page 220

Editing the Disk Array List, Solving Common Installation Problems

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Managing the HP SureStore E Disk Array 12H on Windows NT Editing the Disk Array List To add a remote host and its disk arrays: 1. On the HP AutoRAID Manager's View menu, click Select Hosts. 2. Click Discover.... 3. Click Specified Host and enter the IP address or the domain name of the host server and click OK. 4. The AutoRAID Manager will locate the remote host and add each HP SureStore E Disk Array 12H connected to it to the Discovered Arrays. 5. Select the disk array(s) and click Add>> to add them to the Selected Hosts list, if the view is not configured for All Known Hosts. 6. Click OK and the disk arrays will be included in the Detail pane. Editing the Disk Array List Over time, the disk arrays you are responsible for managing may change. You can use the Selected Hosts list dialog box to add or remove disk arrays from the Detail pane. Only disk arrays in the Selected Hosts list window can be managed using AutoRAID Manager. Solving Common Installation Problems • AutoRAID SNMP agent was not installed during Setup. If the NT SNMP service is not installed on the server when running Setup, the AutoRAID SNMP agent is not installed. To load the AutoRAID SNMP agent, install the NT SNMP service and Service Pack (3 or later) then reinstall the AutoRAID Manager software. • Can't access remote servers from AutoRAID Manager running on a Windows 95 client. A Windows 95 client must be rebooted following installation of the AutoRAID Manager software before remote severs can be accessed. Reboot the client and remote servers should be accessible from AutoRAID Manager. • Can't locate Help for ARM NT command line utilities. The Help for the command line utilities is accessed by typing armhelp from the NT command prompt. Help can also be accessed from the NT desktop Start menu by selecting Programs|AutoRAID Manager|AutoRAID Manager Command Line Help. • Can't see the disk array in the NT Disk Administrator. At least one logical drive must be created on the disk array before it will be visible in the NT Disk Administrator. • Disk array events are not being communicated to network management application. This is typically caused by the AutoRAID SNMP agent not being installed. If the NT SNMP service is 220 Windows NT

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Managing the HP SureStore E Disk Array 12H on Windows NT
Editing the Disk Array List
220
Windows NT
To add a remote host and its disk arrays:
1.
On the HP AutoRAID Manager’s View menu, click
Select Hosts
.
2.
Click
Discover…
.
3.
Click
Specified Host
and enter the IP address or the domain name of the host server and click
OK
.
4.
The AutoRAID Manager will locate the remote host and add each
HP SureStore E Disk Array 12H
connected to it to the Discovered Arrays.
5.
Select the disk array(s) and click
Add>>
to add them to the Selected Hosts list, if the view is not
configured for All Known Hosts.
6.
Click
OK
and the disk arrays will be included in the Detail pane.
Editing the Disk Array List
Over time, the disk arrays you are responsible for managing may change. You can use the Selected Hosts
list dialog box to add or remove disk arrays from the Detail pane. Only disk arrays in the Selected Hosts list
window can be managed using AutoRAID Manager.
Solving Common Installation Problems
•
AutoRAID SNMP agent was not installed during Setup.
If the NT SNMP service is not installed on the server when running Setup, the AutoRAID SNMP agent
is not installed. To load the AutoRAID SNMP agent, install the NT SNMP service and Service Pack (3
or later) then reinstall the AutoRAID Manager software.
•
Can’t access remote servers from AutoRAID Manager running on a Windows 95 client.
A Windows 95 client must be rebooted following installation of the AutoRAID Manager software
before remote severs can be accessed. Reboot the client and remote servers should be accessible from
AutoRAID Manager.
•
Can’t locate Help for ARM NT command line utilities.
The Help for the command line utilities is accessed by typing armhelp from the NT command prompt.
Help can also be accessed from the NT desktop
Start
menu by selecting
Programs|AutoRAID
Manager|AutoRAID Manager Command Line Help
.
•
Can’t see the disk array in the NT Disk Administrator.
At least one logical drive must be created on the disk array before it will be visible in the NT Disk
Administrator.
•
Disk array events are not being communicated to network management application.
This is typically caused by the AutoRAID SNMP agent not being installed. If the NT SNMP service is