HP VS80 DLT VS80 Tape Drive User's Guide - Page 3

americas hp learning products issued october 2000 : http://www.hp.com/go/support/tape may have a later version data protection contact hp americas europe asia pacific warranty customer service form north and south america contents of this section check the web for up to date contact information hp support in north america canada united states hp support in south america argentina brazil colombia guatemala chile mexico puerto rico venezuela check the web for up to date information If you have internet access, click on the URL below: http://www.hp.com/cposupport/mail_support.html From time to time, telephone numbers and addresses may change; accessing contact details over the web will ensure you have the latest information. If you do not have internet access, refer below for a list of contact numbers correct at time of printing: hp support in north america Customers in North America can contact HP on the telephone support lines listed, by country, below. Major Account Customers in the Enterprise Market Tape drives shipped to major North American account customers carry one of the following product numbers (as stated on the label on the base of your drive): products for major account customers tape drive product number ultrium 230, internal C7400A ultrium 230, external C7401A ultrium 230, rack mounted C7470A If your drive carries one of these product numbers, you should contact the US Response Center on: 800-633-3600 canada Telephone 905-206-4663 Hours of operation: 8.00 a.m. to 8:00 p.m. Monday through Friday 905-206-4663 Horaires de disponibilité : Lundi - Vendredi, 8 h 00 20 h 00 united states Telephone (970) 635-1500 Hours of operation: 6.00 a.m. to 6:00 p.m. MST Monday through Friday hp support in south america Customers in South America can contact HP on the telephone support lines listed, by country, below. Major Account Customers Where a second number is listed under the sub-heading "Major Account Customers", this number should be used by major account customers where the product number (as stated on the label on the base of your drive) is as follows: products for major account customers tape drive product number ultrium 230, internal C7400A ultrium 230, external C7401A ultrium 230, rack mounted C7470A argentina Telephone 0810 555 5520 (from within Argentina) (5411) 4778 8380 (outside Argentina) Hours of operation: 8:30 a.m. to 7:30 p.m. Monday through Friday Major Account Customers Telephone +54 1781 4061 brazil Telephone Great São Paulo: (11) 3747-7799 Other regions: 0800 157751 Hours of operation: 8:00 a.m. to 7:00 p.m. Monday through Friday Major Account Customers Telephone +55 11 725 1588 chile Telephone 800 22 5547 Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday 0810 555 5520 (5411) 4778 8380 Horas de atención: Lunes a Viernes de 8:30 a 19:30 h +54 1781 4061 Grande São Paulo: (11) 3747-7799 Demais regiões: 0800 157751 horãrio de funcionamento: Prévendas Televendas : 2a a 6a feira das 08 às 22h Sábado das 09 às 18h Pós-vendas: 2a a 6a feira das 08 às 19h +55 11 725 1588 800 22 5547 Horas de atención: Lunes a Viernes de 9:00 a 18:00 h colombia Telephone 9 800 91477 Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday 9 800 91477 Horas de atención: Lunes a Viernes de 9:00 a 18:00 h guatemala Telephone 800 999 5305 Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday Saturdays from 9:00 a.m. to 1.00 p.m. 800 999 5305 Horas de atención: Lunes a Viernes de 9:00 a 18:00 h mexico Mexico City Telephone 52-58-9922 Hours of operation: 8:30 a.m. to 22:00 p.m. Monday through Friday 9:00 a.m. to 14:00 p.m. on Saturday 52-58-9922 Horas de atención: Lunes a Viernes de 8:30 a 22:00 h Outside Mexico City Telephone 01-800-472 6684 Hours of operation: 8:30 a.m. to 22:00 p.m. Monday through Friday 9:00 a.m. to 14:00 p.m. on Saturday Major Account Customers Telephone +52 5258 4500 puerto rico Telephone 1 877 2320 589 Hours of operation: 9:00 a.m. to 5:00 p.m. Monday through Friday 01-800-472 6684 Horas de atención: Lunes a Viernes de 8:30 a 22:00 h +52 5258 4500 1 877 2320 589 Horas de atención: Lunes a Viernes de 9:00 a 17:00 h venezuela Telephone 800 47 777 (Caracas 207 8488) Hours of operation: 8:00 a.m. to 5:00 p.m. Monday through Friday Major Account Customers Telephone +58 2 239 2423 800 47 777 (Caracas 207 8488) Horas de atención: Lunes a Viernes de 8:00 a 19:00 h +58 2 239 2423 © 2000, Hewlett-Packard Company file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/dltvs80%20manual/document/common/contact/eng/americas.htm [11/29/2001 8:33:41 AM]