HP Z800 HP Z800 Workstation Maintenance and Service Guide - Page 231

POST error messages, continued, Screen message, Probable cause, Recommended action

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Table 6-10 POST error messages (continued) Screen message Probable cause 164-Memory Size Error Memory configuration is incorrect. 201-Memory Error RAM failure. 202-Memory Type Mismatch Memory modules do not match. Recommended action 1. Run the Computer Setup (F10) Utility or Windows operating system utilities. 2. Verify that the memory modules are installed properly. 3. If third-party memory has been added, test the memory configuration using HP memory. 4. Verify the memory module type. 1. Run the Computer Setup (F10) utility or the Windows operating system utilities. 2. Be sure that memory and continuity modules are installed correctly. 3. Verify the memory module type. 4. Remove and replace memory modules one at a time to isolate faulty modules. 5. Replace faulty memory modules. 6. If the error persists after replacing memory modules, replace the system board. Replace the memory modules with matched sets. 203-Memory module failed self-test and failing rank was disabled 204-Memory module failed and user rank was disabled 205-Memory high temperature detected 206-Memory setup invalid 207-Incompatible DIMMs detected 208-Mismatched DIMMs detected 209-Memory warning condition detected 212-Failed Processor 0 213-Incompatible Memory Modules 214-DIMM Configuration Warning Defective memory module. Replace the memory module. Improper module load. Reseat the memory module correctly. Insufficient memory module cooling. Verify that a memory module cooling fan is installed and operating. Memory configured incorrectly. Reconfigure the memory modules in the proper slots. DIMMs are installed that do not fulfill system requirements. 1. Verify that the memory module type matches workstation requirements. 2. Insert the DIMM in the proper memory socket. 3. Replace the DIMM if the problem persists. Installed DIMMs are improperly matched. Verify that matching DIMMs are installed. Incorrect memory module type in use. Verify that the memory modules are compatible with workstation requirements. Processor has failed to initialize. 1. Reseat the processor in its socket. 2. If the processor does not respond, replace it. A memory module in the memory 1. Verify the memory module type. socket identified in the error message is missing critical SPD information, or 2. Insert the DIMM in another memory socket. is incompatible with the chipset. 3. Replace the module with a DIM conforming to the SPD standard. DIMMs are not installed correctly (not paired correctly). See the service label on the workstation access panel for the correct memory configurations, and reseat the DIMMs accordingly. ENWW Diagnostic codes and errors 219

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Screen message
Probable cause
Recommended action
164—Memory Size Error
Memory configuration is incorrect.
1.
Run the Computer Setup (F10) Utility or Windows
operating system utilities.
2.
Verify that the memory modules are installed
properly.
3.
If third-party memory has been added, test the
memory configuration using HP memory.
4.
Verify the memory module type.
201—Memory Error
RAM failure.
1.
Run the Computer Setup (F10) utility or the
Windows operating system utilities.
2.
Be sure that memory and continuity modules are
installed correctly.
3.
Verify the memory module type.
4.
Remove and replace memory modules one at a
time to isolate faulty modules.
5.
Replace faulty memory modules.
6.
If the error persists after replacing memory
modules, replace the system board.
202—Memory Type Mismatch
Memory modules do not match.
Replace the memory modules with matched sets.
203—Memory module failed
self-test and failing rank was
disabled
Defective memory module.
Replace the memory module.
204—Memory module failed
and user rank was disabled
Improper module load.
Reseat the memory module correctly.
205—Memory high
temperature detected
Insufficient memory module cooling.
Verify that a memory module cooling fan is installed and
operating.
206—Memory setup invalid
Memory configured incorrectly.
Reconfigure the memory modules in the proper slots.
207—Incompatible DIMMs
detected
DIMMs are installed that do not fulfill
system requirements.
1.
Verify that the memory module type matches
workstation requirements.
2.
Insert the DIMM in the proper memory socket.
3.
Replace the DIMM if the problem persists.
208—Mismatched DIMMs
detected
Installed DIMMs are improperly
matched.
Verify that matching DIMMs are installed.
209—Memory warning
condition detected
Incorrect memory module type in use.
Verify that the memory modules are compatible with
workstation requirements.
212—Failed Processor 0
Processor has failed to initialize.
1.
Reseat the processor in its socket.
2.
If the processor does not respond, replace it.
213—Incompatible Memory
Modules
A memory module in the memory
socket identified in the error message
is missing critical SPD information, or
is incompatible with the chipset.
1.
Verify the memory module type.
2.
Insert the DIMM in another memory socket.
3.
Replace the module with a DIM conforming to the
SPD standard.
214—DIMM Configuration
Warning
DIMMs are not installed correctly (not
paired correctly).
See the service label on the workstation access panel
for the correct memory configurations, and reseat the
DIMMs accordingly.
Table 6-10
POST error messages
(continued)
ENWW
Diagnostic codes and errors
219