HP ZBook 17 Maintenance and Service Guide - Page 111
HP Support Assistant (HPSA), Windows, use HP PC Hardware Diagnostics UEFI instead.
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HP Support Assistant (HPSA) HP Support Assistant (HPSA) helps you maintain peak performance and resolve problems through automatic updates, built-in diagnostics, and a variety of assistance options. HPSA is preinstalled on every new HP PC with Windows 7, Windows 8, or Windows 10. HP is continually improving this tool. Please verify the latest version is installed to receive the most benefit. For more information, see http://www.hp.com/go/ hpsupportassistant. NOTE: HPSA can be used only if the computer boots into Windows. If the computer does not boot into Windows, use HP PC Hardware Diagnostics (UEFI) instead. HPSA also integrates diagnostics and tools that help resolve issues. See example screen shots as follows. General troubleshooting steps 97