HP ZBook 17 Maintenance and Service Guide - Page 68

Memory module, Update BIOS before adding memory modules, Support > Support & drivers

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Memory module Description DDR4-2133 for use with Core processors: 16 GB 8 GB 4 GB ECC DDR4-2133 for use with XEON processors: 16 GB, ECC 8 GB, ECC Spare part number 820571-002 820570-002 820569-002 835886-002 835887-002 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: 1. Navigate to http:\\www.hp.com. 2. Select Support > Support & drivers. 3. In the Enter my HP model number box, type the computer model information, and then select Find my product. -orSelect Identify now. 4. Select the link for the computer model. 5. Select the language and the operating system. 6. Under the downloads heading, select the BIOS link. 7. Select the link for the most recent BIOS. 8. Select the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the service door (see Service door on page 36). 5. Disconnect the battery (see Battery on page 39). Remove the memory module: 54 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

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Memory module
Description
Spare part number
DDR4-2133 for use with Core processors:
16 GB
820571-002
8 GB
820570-002
4 GB
820569-002
ECC DDR4-2133 for use with XEON processors:
16 GB, ECC
835886-002
8 GB, ECC
835887-002
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION:
Failure to update the computer to the latest BIOS prior to installing new memory may result in
various system problems.
To update BIOS:
1.
Navigate to
http:\\www.hp.com
.
2.
Select
Support > Support & drivers
.
3.
In the
Enter my HP model number
box, type the computer model information, and then select
Find my
product
.
-or-
Select
Identify now
.
4.
Select the link for the computer model.
5.
Select the language and the operating system.
6.
Under the downloads heading, select the
BIOS
link.
7.
Select the link for the most recent BIOS.
8.
Select the
Download
button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1.
Turn
off
the computer. If you are unsure whether the computer is
off
or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the service door (see
Service door
on page
36
).
5.
Disconnect the battery (see
Battery
on page
39
).
Remove the memory module:
54
Chapter 5
Removal and replacement procedures for Customer Self-Repair parts