Hikvision ERI-Q108-P8 User Manual - Page 141

Troubleshooting

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ERI-Q10x-Px NVR User Manual 14.2 Troubleshooting No image displayed on the monitor after starting up normally. Possible Reasons • No VGA or HDMI™ connections. • Connection cable is damaged. • Input mode of the monitor is incorrect. 1. Verify the device is connected to the monitor via an HDMI™ or VGA cable. If not, connect the device to the monitor and reboot. 2. Verify the connection cable is good. If there is still no image display on the monitor after rebooting, please check if the connection cable is good, and change a cable to connect again. 3. Verify Input mode of the monitor is correct. Please check the input mode of the monitor matches with the output mode of the device (e.g. if the output mode of NVR is HDMI™ output, then the input mode of monitor must be the HDMITM input). And if not, please modify the input mode of monitor. 4. Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, contact the engineer from our company for further processing. There is an audible warning sound "Di-Di-Di-DiDi" after a new bought NVR starts up. Possible Reasons • No HDD is installed in the device. • The installed HDD has not been initialized. • The installed HDD is not compatible with the NVR or is broken-down. 1. Verify at least one HDD is installed in the NVR. If not, please install the compatible HDD. Refer to the "Quick Operation Guide" for the HDD installation steps. If you don't want to install an HDD, select Menu > Configuration > Exceptions, and uncheck the HDD Error > Audible Warning checkbox. 2. Verify the HDD is initialized. 3. Select Menu > HDD > General. 4. If the HDD status is "Uninitialized," check the corresponding HDD checkbox and click Init. UM ERI-Q10x-Px 030118NA 140

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ERI-Q10x-Px NVR User Manual
UM ERI-Q10x-Px 030118NA
140
Troubleshooting
14.2
No image displayed on the monitor after starting up normally.
Possible Reasons
•
No VGA or HDMI
™
connections.
•
Connection cable is damaged.
•
Input mode of the monitor is incorrect.
Verify the device is connected to the monitor via an HDMI
™
or VGA cable.
1.
If not, connect the device to the monitor and reboot.
Verify the connection cable is good.
2.
If there is still no image display on the monitor after rebooting, please check if the connection cable is
good, and change a cable to connect again.
Verify Input mode of the monitor is correct.
3.
Please check the input mode of the monitor matches with the output mode of the device (e.g. if the
output mode of NVR is HDMI
™
output, then the input mode of monitor must be the HDMI
TM
input). And if
not, please modify the input mode of monitor.
Check if the fault is solved by the step 1 to step 3.
4.
If it is solved, finish the process.
If not, contact the engineer from our company for further processing.
There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.
Possible Reasons
•
No HDD is installed in the device.
•
The installed HDD has not been initialized.
•
The installed HDD is not compatible with the NVR or is broken-down.
Verify at least one HDD is installed in the NVR. If not, please install the compatible HDD.
1.
Refer to the “Quick Operation Guide” for the HDD installation steps.
If you don’t want to install an HDD, select Menu > Configuration > Exceptions, and uncheck the
HDD
Error > Audible Warning
checkbox.
Verify the HDD is initialized.
2.
Select
Menu > HDD > General
.
3.
If the HDD status is “Uninitialized,” check the corresponding HDD checkbox and click Init.
4.