Hikvision ERI-Q108-P8 User Manual - Page 144

Open the Super Terminal, and execute the command

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ERI-Q10x-Px NVR User Manual Connect the NVR to the monitor before startup via VGA or HDMI™ interface, and manage the IP camera to connect with the device locally or remotely, the status of IP camera displays as Connected. After connecting the IP camera to the NVR, the image is output via the main spot interface by default. 1. Enable the output channel. 2. Select Menu > Configuration > Live View > View and select the video output interface in the drop-down list, and configure the window you want to view. The view settings can only be configured by the local operation of NVR. Different camera orders and window-division modes can be set for different output interfaces separately, and digits like "D1"and "D2" stand for the channel number, and "X" means the selected window has no image output. 3. Check if the fault is solved by the above steps. 4. If it is solved, finish the process. If not, contact an engineer from our company for further processing. Live view stuck when video output locally. Possible Reasons: • Poor network between NVR and IP camera, and there exists packet loss during the transmission. • The frame rate has not reached the real-time frame rate. 1. Verify the network between NVR and IP camera is connected. 1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable. 2) Open the Super Terminal, and execute the command of "ping 192.168.0.0 -l 1472 -f" (the IP address may change according to the real condition), and check if there exists packet loss. Simultaneously press Ctrl and C to exit the ping command. 2. Verify the frame rate is real-time frame rate. 3. Select Menu > Record > Parameters > Record and set the Frame rate to Full Frame. 4. Check if the fault is solved by the above steps. 5. If it is solved, finish the process. If not, contact an engineer from our company for further processing. Live view stuck when video output remotely via the Internet Explorer or platform software. Possible Reasons: • Poor network between NVR and IP camera, and there exists packet loss during the transmission. UM ERI-Q10x-Px 030118NA 143

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ERI-Q10x-Px NVR User Manual
UM ERI-Q10x-Px 030118NA
143
Connect the NVR to the monitor before startup via VGA or HDMI
™
interface, and manage the IP camera to
connect with the device locally or remotely, the status of IP camera displays as Connected.
After connecting the IP camera to the NVR, the image is output via the main spot interface by default.
Enable the output channel.
1.
Select
Menu > Configuration > Live View > View
and select the video output interface in the drop-down
2.
list, and configure the window you want to view.
The view settings can only be configured by the local operation of NVR.
Different camera orders and window-division modes can be set for different output interfaces
separately, and digits like “D1”and “D2” stand for the channel number, and “X” means the selected
window has no image output.
Check if the fault is solved by the above steps.
3.
If it is solved, finish the process. If not, contact an engineer from our company for further processing.
4.
Live view stuck when video output locally.
Possible Reasons:
•
Poor network between NVR and IP camera, and there exists packet loss during the transmission.
•
The frame rate has not reached the real-time frame rate.
Verify the network between NVR and IP camera is connected.
1.
1)
When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
2)
Open the Super Terminal, and execute the command of “
ping
192.168.0.0
–l 1472 –f
”
(the IP address
may change according to the real condition), and check if there exists packet loss.
Simultaneously press
Ctrl
and
C
to exit the ping command.
Verify the frame rate is real-time frame rate.
2.
Select
Menu > Record > Parameters > Record
and set the Frame rate to Full Frame.
3.
Check if the fault is solved by the above steps.
4.
If it is solved, finish the process. If not, contact an engineer from our company for further processing.
5.
Live view stuck when video output remotely via the Internet Explorer or platform software.
Possible Reasons:
•
Poor network between NVR and IP camera, and there exists packet loss during the transmission.