IBM 17011RS Maintenance Manual - Page 15

Introduction

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Chapter 1. Introduction The IBM® TotalStorage® DS300 and DS400 Hardware Maintenance Manual contains basic information, such as specifications and symptom lists, about the IBM TotalStorage DS300 and DS400 storage subsystems. You can use this information to perform basic hardware maintenance and resolve problems on your storage subsystem. You can also use this information to complete the tasks given in the problem determination procedures provided in the IBM TotalStorage DS300 Problem Determination Guide and DS400 Problem Determination Guide. Each Problem Determination Guide is an interactive document that is available on the IBM support Web site: http://www.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-56887 Note: The component information that is provided in the maintenance portion of this document has been extracted from the individual installation and user's guides for each component. Therefore, you might find it helpful to see the individual installation and user's guides for specific components. The storage subsystem documentation might be updated occasionally to include information about new features, a translated version of the documentation might be available in your language, or technical updates might be available to provide additional information that is not included in the storage subsystem documentation. These updates are available from the IBM Web site. Complete the following steps to check for updated documentation and technical updates: 1. Go to http://www.ibm.com/servers/storage/support/. 2. On the "Support for TotalStorage products" page, under Select your product, in the Product family field, select Disk storage systems. 3. In the Product field, select DS300 Disk System or DS400 Disk System. 4. Click Go. 5. Under Technical resources, select Documentation. For a list of supported options for the storage subsystem, go to the ServerProven® Web site at http://www.ibm.com/pc/compat/. See the Rack Installation Instructions that comes with the storage subsystem for complete rack installation and removal instructions. About this document This document provides information about hardware maintenance for the IBM TotalStorage DS300 and DS400 storage subsystems. Use this document for the following tasks: v Diagnose and troubleshoot system faults v Configure and service hardware v Determine system specifications v Interpret system data © Copyright IBM Corp. 2004, 2005 1

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Chapter
1.
Introduction
The
IBM
®
TotalStorage
®
DS300
and
DS400
Hardware
Maintenance
Manual
contains
basic
information,
such
as
specifications
and
symptom
lists,
about
the
IBM
TotalStorage
DS300
and
DS400
storage
subsystems.
You
can
use
this
information
to
perform
basic
hardware
maintenance
and
resolve
problems
on
your
storage
subsystem.
You
can
also
use
this
information
to
complete
the
tasks
given
in
the
problem
determination
procedures
provided
in
the
IBM
TotalStorage
DS300
Problem
Determination
Guide
and
DS400
Problem
Determination
Guide
.
Each
Problem
Determination
Guide
is
an
interactive
document
that
is
available
on
the
IBM
support
Web
site:
Note:
The
component
information
that
is
provided
in
the
maintenance
portion
of
this
document
has
been
extracted
from
the
individual
installation
and
user’s
guides
for
each
component.
Therefore,
you
might
find
it
helpful
to
see
the
individual
installation
and
user’s
guides
for
specific
components.
The
storage
subsystem
documentation
might
be
updated
occasionally
to
include
information
about
new
features,
a
translated
version
of
the
documentation
might
be
available
in
your
language,
or
technical
updates
might
be
available
to
provide
additional
information
that
is
not
included
in
the
storage
subsystem
documentation.
These
updates
are
available
from
the
IBM
Web
site.
Complete
the
following
steps
to
check
for
updated
documentation
and
technical
updates:
1.
Go
to
2.
On
the
“Support
for
TotalStorage
products”
page,
under
Select
your
product
,
in
the
Product
family
field,
select
Disk
storage
systems
.
3.
In
the
Product
field,
select
DS300
Disk
System
or
DS400
Disk
System
.
4.
Click
Go
.
5.
Under
Technical
resources
,
select
Documentation
.
For
a
list
of
supported
options
for
the
storage
subsystem,
go
to
the
ServerProven
®
Web
site
at
See
the
Rack
Installation
Instructions
that
comes
with
the
storage
subsystem
for
complete
rack
installation
and
removal
instructions.
About
this
document
This
document
provides
information
about
hardware
maintenance
for
the
IBM
TotalStorage
DS300
and
DS400
storage
subsystems.
Use
this
document
for
the
following
tasks:
v
Diagnose
and
troubleshoot
system
faults
v
Configure
and
service
hardware
v
Determine
system
specifications
v
Interpret
system
data
©
Copyright
IBM
Corp.
2004,
2005
1