IBM 17011RS Maintenance Manual - Page 27

Symptom-to-FRU, index

Get IBM 17011RS - TotalStorage DS300 Model NAS Server PDF manuals and user guides
UPC - 000435304971
View all IBM 17011RS manuals
Add to My Manuals
Save this manual to your list of manuals

Page 27 highlights

See the DS300 and DS400 Problem Determination Guide for more information. See the DS300 and DS400 Problem Determination Guides for more information. Symptom-to-FRU index Use the ServeRAID Manager software to diagnose and repair storage subsystem failures. You can also use the following symptom-to-FRU index tables to find solutions to problems that have definite symptoms. v Table 2 v Table 3 on page 14 v Table 4 on page 15 Attention: Except in an emergency, never turn off the power if any storage subsystem fault LEDs are lit. Make sure you collect the logs from the ServeRAID Manager (Save Support Archive) to capture the state of the controllers at the time of the failure. You can now correct the fault before you turn off the power. See the problem determination maps in the DS300 and DS400 Problem Determination Guide for more detailed procedures for problem isolation. Table 2. Symptom-to-FRU index for front view LEDs Symbol Problem Indicator Action Green Power LED is off. When this LED is off, it indicates that dc power is not present, or that the power supply or the LED itself has failed. A power LED is also on the power supply. Check Power Supply LEDs. Refer to power supply LEDs table. Note: To remove all electrical power from the storage subsystem, you must disconnect the power cord from the electrical outlet. Blue Locator LED is lit. None required Note: The LED can be turned off by selecting When this LED is lit, it has been remotely Identify Enclosure from the ServeRAID Manager lit by the ServeRAID Manager program program. (running on the system that is the management station for the storage subsystem), to aid in visually locating the storage subsystem. Chapter 2. IBM TotalStorage DS300 storage subsystem type 1701 (models 1RL, 1RS, 2RD) 13

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
See
the
DS300
and
DS400
Problem
Determination
Guide
for
more
information.
See
the
DS300
and
DS400
Problem
Determination
Guides
for
more
information.
Symptom-to-FRU
index
Use
the
ServeRAID
Manager
software
to
diagnose
and
repair
storage
subsystem
failures.
You
can
also
use
the
following
symptom-to-FRU
index
tables
to
find
solutions
to
problems
that
have
definite
symptoms.
v
Table
2
v
Table
3
on
page
14
v
Table
4
on
page
15
Attention:
Except
in
an
emergency,
never
turn
off
the
power
if
any
storage
subsystem
fault
LEDs
are
lit.
Make
sure
you
collect
the
logs
from
the
ServeRAID
Manager
(Save
Support
Archive)
to
capture
the
state
of
the
controllers
at
the
time
of
the
failure.
You
can
now
correct
the
fault
before
you
turn
off
the
power.
See
the
problem
determination
maps
in
the
DS300
and
DS400
Problem
Determination
Guide
for
more
detailed
procedures
for
problem
isolation.
Table
2.
Symptom-to-FRU
index
for
front
view
LEDs
Symbol
Problem
Indicator
Action
Green
Power
LED
is
off.
When
this
LED
is
off,
it
indicates
that
dc
power
is
not
present,
or
that
the
power
supply
or
the
LED
itself
has
failed.
A
power
LED
is
also
on
the
power
supply.
Check
Power
Supply
LEDs.
Refer
to
power
supply
LEDs
table.
Note:
To
remove
all
electrical
power
from
the
storage
subsystem,
you
must
disconnect
the
power
cord
from
the
electrical
outlet.
Blue
Locator
LED
is
lit.
When
this
LED
is
lit,
it
has
been
remotely
lit
by
the
ServeRAID
Manager
program
(running
on
the
system
that
is
the
management
station
for
the
storage
subsystem),
to
aid
in
visually
locating
the
storage
subsystem.
None
required
Note:
The
LED
can
be
turned
off
by
selecting
Identify
Enclosure
from
the
ServeRAID
Manager
program.
Chapter
2.
IBM
TotalStorage
DS300
storage
subsystem
type
1701
(models
1RL,
1RS,
2RD)
13