IBM 865263Y Handbook

IBM 865263Y - Netfinity 4000R - 8652 Manual

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  • IBM 865263Y | Handbook - Page 1
    IBM IBM® Netfinity® 4000R User's Handbook
  • IBM 865263Y | Handbook - Page 2
  • IBM 865263Y | Handbook - Page 3
    IBM IBM® Netfinity® 4000R User's Handbook
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    Note Before using this information and the product it supports, be sure to read the general information under Appendix This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in
  • IBM 865263Y | Handbook - Page 5
    information statements v Section 1. IBM Netfinity 4000R server 1 Chapter 1. Introducing your IBM Netfinity 4000R 3 Inventory list 3 Features at a glance 4 Model specifications 5 What your IBM Netfinity 4000R offers 5 Reliability, availability, and serviceability features 6 Upgradable BIOS
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    for the service call 73 Step 3: Placing the service call to IBM 73 Getting additional help, service, and information 74 Appendix B. Server records 77 Serial number 77 Appendix C. Product warranties and notices 79 Notices 84 Trademarks 85 Index 89 iv Netfinity® 4000R User's Handbook
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    Safety information statements Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Před instalací tohoto produktu si přečtěte příručku bezpečnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt.
  • IBM 865263Y | Handbook - Page 8
    label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. vi Netfinity® 4000R User's Handbook
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    damage. - Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. - Connect and disconnect cables as described in the following table when installing, moving
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    to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur. Caution These notices indicate situations that can be potentially lethal or extremely hazardous procedure steps or situations. viii Netfinity® 4000R User's Handbook
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    IBM Netfinity 4000R server Chapter 1. Introducing your IBM Netfinity 4000R 3 Inventory list 3 Features at a glance 4 Model specifications 5 What your IBM Netfinity 4000R offers 5 Reliability, availability, and serviceability to do 25 Chapter 5. Solving problems 29 General symptoms 29 Power-on
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    2 Netfinity® 4000R User's Handbook
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    to add hardware to attain functionality. Unpack the IBM Netfinity 4000R, mount it in a rack, install a supported operating system and your own selection of software, and to use with your operating system, and instructive text files. The Netfinity 4000R Diagnostic compact disc (CD) that comes with
  • IBM 865263Y | Handbook - Page 14
    synchronous dynamic random access memory (SDRAM) Hard support USB in order for you to use USB. 4 BIOS upgrades must be placed on a CD for use on the server. If you are unable to create a CD from the downloaded BIOS upgrade, contact the IBM Help Center to order a BIOS upgrade CD. 4 Netfinity® 4000R
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    IBM Netfinity 4000R offers The IBM Netfinity 4000R is designed to be cost effective, powerful, and flexible. Your server offers: Impressive performance using an innovative approach to SMP on models with two Pentium III microprocessors. Large system memory The memory subsystem in your server supports
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    you can download a CD image from the http://www.ibm.com/pc/support Web pages. Instructions for applying the BIOS upgrade IBM HelpCenter (1-800-772-2227 in the United States, 1-800-565-3344 in Canada). 5 Response time will vary, depending on the number and nature of calls received. 6 Netfinity® 4000R
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    . 2. For air flow reasons, when IBM Netfinity 4000Rs are mounted in succession in a rack, there must be no intervening spaces between the IBM Netfinity 4000Rs. With the use of the console adapter and console cable that comes with your server, a console (monitor, mouse, and keyboard) is attached to
  • IBM 865263Y | Handbook - Page 18
    portion of machines operate. Sound pressure levels in your location might exceed the average 1-meter values stated because of room reflections and other nearby noise. 8 Netfinity® 4000R User's Handbook
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    11 Label: This label shows the server serial number, type, and model number. 12 CD-ROM manual tray-release opening: If using the CD-ROM eject button does not eject the tray, insert a straightened paper clip in this opening to release the tray. Chapter 1. Introducing your IBM Netfinity 4000R 9
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    CD-ROM drive. Note: If the CD tray does not extend, insert the end of a straightened paper clip into the manual tray-release opening and gently pull the tray open. 14 CD-ROM drive in-use light: This light comes on when the CD-ROM drive is accessed. 10 Netfinity® 4000R User's Handbook
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    slot 1: This slot contains the SCSI controller for the hard disk drives. You can connect an IBM-approved external tape drive to the connector on the SCSI adapter. See the Server-Proven list on http://www adapter. See step 4 on page 19 for details. Chapter 1. Introducing your IBM Netfinity 4000R 11
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    Controls, indicators, and connectors 16 Option 2: Reserved. 17 Option 1: Reserved. 18 Power cord connector: Attach the power cord here. 12 Netfinity® 4000R User's Handbook
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    2. Installing the server in the rack enclosure This chapter provides instructions for installing your server in a rack enclosure. Important If a Netfinity EXP15 is installed in the same rack as the IBM Netfinity 4000R, the IBM Netfinity 4000R must be installed with at least one U (1.75 in. of
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    assembly until the safety latch locks. b. Press the safety latch 1 ; then, pull the inner slide firmly until it detaches from the outer slide rail. 14 Netfinity® 4000R User's Handbook
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    c. Align the holes on the inner slide with the holes on the side of the server; then, attach the slide with two screws from the rack mount kit and the two screws you removed earlier. Preparing the rack Important: 1. Installing the server in a rack might require two people. 2. To ensure cabinet
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    the slide rail assembly front bracket 2 between the front rack rail 1 and the nut bar 3 . The bracket fits between the top and bottom screws. 16 Netfinity® 4000R User's Handbook
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    b. Place the tabs 2 of the slide rail assembly rear bracket between the nut bar 5 and the rear rack rail 1 . If necessary, loosen the screws 3 at the rear of the slide-rail assembly and adjust the length of the slide-rail to fit the rack. Tighten the adjustment screws 3 . c. Push the slide-bracket
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    rails lock into place. This prevents the server from being accidentally pulled out too far and dropped. To release the safety latch, press in. 18 Netfinity® 4000R User's Handbook
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    console bus (In) port. 4. Connect the other end of the console bus cable 1 to the console adapter 2 . 1 Console cable 2 Console adapter 3 Mouse cable 4 Keyboard cable 5 Monitor cable Chapter 2. Installing the server in the rack enclosure 19
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    http://www.ibm.com/pc/compat to locate a PDU. 9. Connect the PDU power cable to a properly-grounded power outlet. 10. Turn on the PDU, the console selector switch, and the monitor. 11. Turn on the server by setting the power-on switch at the rear of the server to On. 20 Netfinity® 4000R User
  • IBM 865263Y | Handbook - Page 31
    Removing the server from the rack 4 18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. To pull the server forward, or to remove it from the rack, perform the following steps. 1. Shut down the server operating system. 2. Set the server power-on switch to
  • IBM 865263Y | Handbook - Page 32
    22 Netfinity® 4000R User's Handbook
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    utility Use the setup utility to change only the items in the following table, unless explicitly instructed to change other items. Selecting or changing any other options could cause your server to specified in the Password Check option in Advanced CMOS Setup. © Copyright IBM Corp. 1999 23
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    Menu item Save Settings and Exit Exit Without Saving Items you can change Save any changes you made and exit the setup utility. Exit the setup utility without saving any changes you might have made. 24 Netfinity® 4000R User's Handbook
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    Windows NT Service Pack 5 (see the Microsoft Web site for instructions on downloading and installing the service pack) The Netfinity 4000R System CD in the next step. 5. When the system displays the Supported Adapters/Controllers screen: a. In the Hard Disk Adapters/Controllers box IBM Corp. 1999 25
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    . You will address the video information later in this procedure. 9. Follow the instructions to restart the computer. 10. When the system has restarted completely and the Windows NT desktop displays on the monitor, insert the Netfinity 4000R System CD in the CD-ROM drive. 11. Unpack the video driver
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    button to see the results. Change the properties if needed, or click OK to accept the properties. 18. Install the Windows NT Service Pack 5, using the instructions from Microsoft Corporation. 19. Restart the system for the changes to take effect. Install any additional software for your use, such as
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    28 Netfinity® 4000R User's Handbook
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    Chapter 5. Solving problems This chapter provides information on IBM Netfinity 4000R error conditions, POST beep codes, error codes, error messages, and any diagnostic tools that might be available. General symptoms If... Your server does not start
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    will erase any data on the drive. If you are not willing to perform a low-level format, or if the format did not correct the problem, follow the instructions in Appendix A, "Help and service information" on page 73 to place a service call to IBM. 30 Netfinity® 4000R User's Handbook
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    (see Chapter 3, "Using the setup utility" on page 23). The amount of memory found by the BIOS is different from the amount of CMOS RAM. Action: Run If the problem still occurs, follow the instructions in Appendix A, "Help and service information" on page 73 to place a service call to IBM. Cannot
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    received an error message indicating a hard disk drive problem, or are preparing to make a service call to the IBM HelpCenter, run the hard disk drive diagnostic utility and record the results. To run the hard disk drive utility, Insert the Netfinity 4000R Diagnostic CD in the CD-ROM drive Restart
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    . Starting Netfinity Manager 57 Netfinity Manager Service Manager 57 Netfinity Manager service descriptions 58 Advanced System Management 59 Alert Manager 59 Alert on LAN configuration 59 Capacity Management 59 Cluster Manager 60 Critical File Monitor 60 DMI Browser 60 ECC Memory Setup 60
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    Connector Manager 63 Web Manager Configuration 64 Delaying Netfinity Manager startup on OS/2 systems 64 Chapter 11. Getting more information about Netfinity Manager 65 Chapter 12. Installation options 67 Automated installation 67 Customized installation 68 34 Netfinity® 4000R User's Handbook
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    IBM Netfinity server with Netfinity Manager The copy of Netfinity Manager that is included with the IBM Netfinity 4000R entitles you to one Netfinity Manager installation. You are also entitled to additional installations of Client Services for Netfinity Manager. To use Netfinity Manager to monitor
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    Novell NetWare. The Netfinity 4000R supports Windows NT 4.0; therefore this section provides instructions for Windows NT 4.0 installations only. For information on how to install Netfinity Manager or Client Services for Netfinity Manager on a system other than your Netfinity 4000R, that is running
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    Netfinity Manager with Web Enhancement) - NetBIOS Note: The Netfinity Netfinity Manager supports the following SNA protocol stacks: Operating System Supported SNA Stack Windows NT Microsoft SNA Server version 2.11 with Service that will be using Netfinity Manager on a Windows NT system
  • IBM 865263Y | Handbook - Page 48
    38 Netfinity® 4000R User's Handbook
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    gives instructions for installing Netfinity Manager on a server. Netfinity Manager can be installed on the IBM Netfinity 4000R, but not all options apply to the IBM Netfinity 4000R. These options are identified in this section. For instructions on installing Client Services for Netfinity Manager
  • IBM 865263Y | Handbook - Page 50
    . The available installation options are: Advanced System Management Support Click Advanced System Management Support to install the Advanced System Management service on this system. Use this service to monitor and manage IBM Advanced System Management processors and adapters. Important If you
  • IBM 865263Y | Handbook - Page 51
    from the IBM selection server. World Wide Web Enhancement (TCP/IP Required) Click World Wide Web Enhancement (TCP/IP Required) if the Netfinity Manager is or later) Critical File Monitor DMI Browser (requires DMI Service Layer) ECC Memory Setup (requires ECC memory) Event Scheduler File Transfer
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    Service Layer, ECC Memory, a System Partition, a RAID adapter, or a PFA-enabled disk drive. This enables a network administrator to remotely access these services supported by the system. The Network Driver Configuration window will appear. Figure 2. Netfinity 42 Netfinity® 4000R User's Handbook
  • IBM 865263Y | Handbook - Page 53
    by a remote user. The alert includes the name of the service that was run and information about the user that started the service. Show Network Support If the Show Network Support option is enabled, the Netfinity Manager Support Program (or Network Interface) will be visible as a minimized process
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    access attempt is made), Netfinity Manager will automatically prevent the remote user from using the service on your system. Disable ) address (for example, your.system.ibm.com). Select this option if you are using Netfinity Manager in a WINS networking environment or Netfinity® 4000R User's Handbook
  • IBM 865263Y | Handbook - Page 55
    on the IBM Netfinity 4000R applies only if you are installing Netfinity Manager on a network management station other than the IBM Netfinity 4000R or if you will be exporting data to a remote database server running a platform other than those supported by the IBM Netfinity 4000R. Netfinity Manager
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    the system. See the DB2 Installation Guide for general requirements and supported protocols. Installing and configuring the database : OS/2 is not supported on the IBM Netfinity 4000R. However, the IBM Netfinity 4000R can be managed from an OS/2 system. 1. Insert the Netfinity Manager CD into the
  • IBM 865263Y | Handbook - Page 57
    already running, start the DB2 database manager. b. If you are not connected to the DB2 Netfinity database now connect to the database. 2. Type the following command: DB2 GRANT privilegecode ON TABLE privileges, except CONTROL, on the database. - ALTER Chapter 9. Netfinity Manager database support 47
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    the command line. Database privileges on OS/2 systems Note: OS/2 is not supported on the IBM Netfinity 4000R. However, the IBM Netfinity 4000R can be managed from an OS/2 system. 1. Use the GRANT EXECUTE command to enable Netfinity Manager to access the database. Type the following command at the OS
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    specific table privileges. To revoke privileges, substitute REVOKE for GRANT in the command line. To configure Netfinity Manager to discontinue export data through ODBC for use on DB2, refer to "ODBC database support" on page 52. Cataloging the database in the managing system If the manager is using
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    (refer to Table 2 on page 55) Lotus Notes client (refer to Table 2 on page 55) See the Notes Administrator's Guide for general system requirements and supported communications protocols. Installing the database To enable Netfinity Manager to export system data to a Lotus Notes database, install the
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    from the View pull-down menu the section of the Netfinity Manager database to be browsed. The Netfinity Manager database is divided into sections that contain data gathered by specific Netfinity Manager services. Click the name of the service that gathers the data to be viewed (for example, Alert
  • IBM 865263Y | Handbook - Page 62
    The minimum requirements for Netfinity Manager ODBC database export are: Windows NT (refer to Table 2 on page 55) - ODBC (refer to Table 2 on page 55) - ODBC support for one or more of the following database management systems (DBMS; refer to Table 2 on page 55): - IBM DB2 - Microsoft SQL Server
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    operating system or the database. 4. On Windows NT, configure the Netfinity Support Program to export data using the ODBC database. a. Open Services from the Control Panel. b. Click Netfinity Support Program from the Services field, then click Startup. c. Click Automatic in the Startup Type button
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    open the Database Server window. The following table actions are also available: Delete To remove the Netfinity Manager table groups from the database, click Delete and then click OK to open the Database the user ID that will have access to the database revoked. 54 Netfinity® 4000R User's Handbook
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    Manager. Table 2 (Page 1 of 2). Supported Netfinity Databases.. Reference by operating system and database client version. Product Windows 95 Windows NT 3.51 Windows NT 4.0 OS/2 Warp Connect OS/2 Warp 4.0 IBM DB2 Version 2.1.2 Yes Yes Yes Yes Yes IBM DB2 Universal Database 5.0 Yes Yes
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    Table 2 (Page 2 of 2). Supported Netfinity Databases.. Reference by operating system and database client version. Product Windows 95 Windows NT 3.51 Version 10.0.3T4 10.0.3T4 10.0.3T4 Note: The above applies to Netfinity Manager Release 5.2.0 and later. 56 Netfinity® 4000R User's Handbook
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    Manager Service Manager All Netfinity Manager services that are supported by the operating system can be started from the Netfinity Service Manager window. The services that are available for use depend on the installation configuration that was selected during installation. © Copyright IBM Corp
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    Browser (requires DMI Service Layer) ECC Memory Setup (requires ECC memory) Predictive Failure Netfinity Manager services follow. Complete instructions on how to use each of these services can be found in the service-specific chapters of the Netfinity Manager User's Guide. 58 Netfinity® 4000R
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    with or supported on the IBM Netfinity 4000R, the IBM Netfinity 4000R can manage servers that have an IBM Advanced System Management Adapter, Netfinity Advanced System Management Processor, or Netfinity Advanced System Management PCI Adapter. The Advanced System Management service provides extensive
  • IBM 865263Y | Handbook - Page 70
    from remote Netfinity Manager systems on the network. Power-On Error Detect The Power-On Error Detect service can warn you immediately when a remote Netfinity Manager system has start-up problems, enabling you to react quickly to problems and minimize downtime. 60 Netfinity® 4000R User's Handbook
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    control the screen display of a remote system that is running Netfinity Manager (or Client Services for Netfinity Manager). Once you initiate a Remote Workstation Control session with another Netfinity Manager system, you can passively monitor events that are occurring on the display of the remote
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    with or supported on the IBM Netfinity 4000R, the IBM Netfinity 4000R can manage servers that have an IBM Advanced System Management Adapter, Netfinity Advanced System Management Processor, or Netfinity Advanced System Management PCI Adapter. Service Configuration Manager Service Configuration
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    service is used with IBM computers. This service is available for both stand-alone and network use. System Monitor The System Monitor provides a convenient method of charting and monitoring the activity of a number of components in a system, including processor usage, disk space used, and ECC memory
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    for Web and specify the TCP/IP port number to which the Netfinity Manager Web server functions. Delaying Netfinity Manager startup on OS/2 systems Note: OS/2 is not supported on the IBM Netfinity 4000R. However, the IBM Netfinity 4000R can be managed by an OS/2 system. In some cases, it might
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    Read Me Netfinity Manager Quick Beginnings Netfinity Manager User's Guide Netfinity Manager Command Reference Client Services for Netfinity Manager Quick Beginnings Client Services for Netfinity Manager User's Guide Client Services for Netfinity Manager for NetWare User's Guide Advanced System
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    66 Netfinity® 4000R User's Handbook
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    , and distribution) software distribution manager utility (such as LAN CID, included with IBM Network Transport Services/2), Netfinity Manager can be installed on systems within the network by using the Netfinity Manager installation program command line parameters and response file. First, a source
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    file and the Netfinity Manager installation program command-line parameters. The Netfinity Manager installation program supports the following command , not all users need to have access to all services. For security reasons, user access can be restricted by : 68 Netfinity® 4000R User's Handbook
  • IBM 865263Y | Handbook - Page 79
    ;IBM SysMgt Install Script, Version 2 (Do not remove this comment line) Netfinity Manager Installation [Manager 169 ] Advanced System Management Support [ServProc 45 ] Capacity Manager Enhancement [CapMgt 56 ] Remote Workstation Control [RWC 2 ] World Wide Web Enhancement (TCPIP Required) [
  • IBM 865263Y | Handbook - Page 80
    The easiest way to customize an installation is to simply put a semicolon in front of any service that you want to remove from the installation. To add a line item in a specific After: Screen Capture GUI NULL Manager CL 1 SAVEG.EXE CL 1 SAVEG.HLP CL 1 CUSTOM.INI 70 Netfinity® 4000R User's Handbook
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    Section 3. Appendixes © Copyright IBM Corp. 1999 71
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    72 Netfinity® 4000R User's Handbook
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    setup instructions. 4. If you have not already done so, run the hard disk drive diagnostics from the Netfinity 4000R Diagnostic CD to determine if the hard disk drives are defective. Record the results of the test. Step 2: Preparing for the service call To assist the technical support representative
  • IBM 865263Y | Handbook - Page 84
    ibm.com/pc/support IBM Personal Computing Support http://www.ibm.com/pc/us/ibmpc IBM Commercial Desktop PCs (U.S.) http://www.ibm.com/pc/us/intellistation IBM IntelliStation Workstations (U.S.) http://www.ibm.com/pc/us/accessories Options by IBM (U.S.) http://www.ibm.com/pc/us/netfinity IBM
  • IBM 865263Y | Handbook - Page 85
    ://www.apcc.com http://www.norton.com Help is also available from bulletin boards and online services, as well as by fax and telephone. This section provides information about these sources. Services available and telephone numbers listed are subject to change without notice. Appendix A. Help and
  • IBM 865263Y | Handbook - Page 86
    76 Netfinity® 4000R User's Handbook
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    about your server, which can be helpful if you ever need to have your server serviced. Serial number Record and retain the following information. Product name Model/type (M/T) Serial number (S/N) IBM Netfinity 4000R The model and type (M/T) numbers and the serial number (S/N) for your server are
  • IBM 865263Y | Handbook - Page 88
    78 Netfinity® 4000R User's Handbook
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    reseller. Machine - IBM Netfinity 4000R Warranty Period* - One Year *Contact your place of purchase for warranty service information. Some IBM Machines are eligible for On-site warranty service depending on the country where service is performed. The IBM Warranty for Machines IBM warrants that each
  • IBM 865263Y | Handbook - Page 90
    physical or operating environment, operation in other than the Specified Operating Environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. Limitation of Liability: The following is added to this Section: 80 Netfinity® 4000R User's Handbook
  • IBM 865263Y | Handbook - Page 91
    for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If you purchased an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan
  • IBM 865263Y | Handbook - Page 92
    this paragraph: 3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: 82 Netfinity® 4000R User's Handbook
  • IBM 865263Y | Handbook - Page 93
    tort, in respect of any default will be limited to damages. NORTH AMERICA CANADA: Warranty Service: The following is added to this Section: To obtain warranty service from IBM, call 1-800-565-3344. UNITED STATES OF AMERICA: Warranty Service: The following is added to this Section: To obtain warranty
  • IBM 865263Y | Handbook - Page 94
    IBM PC products and the Year 2000, visit our Web site at http://www.ibm.com/pc/year2000. The information and tools there can help you with your Year 2000 transition plan, especially if you have multiple IBM PCs. IBM encourages you to check periodically for updated information. 84 Netfinity® 4000R
  • IBM 865263Y | Handbook - Page 95
    or other countries or both: DB2 HelpCenter IBM Netfinity Netfinity Advanced System Management Netfinity Manager OS/2 ServerProven Intel, Pentium, and Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. Appendix C. Product warranties
  • IBM 865263Y | Handbook - Page 96
    if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused du Canada. 86 Netfinity® 4000R User's Handbook
  • IBM 865263Y | Handbook - Page 97
    product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA). For units
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    88 Netfinity® 4000R User's Handbook
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    11 rear view of server 11 serial device 11 controls 9 Critical File Monitor 60 customized installation 68 D database support DB2 45 Lotus Notes Database support 50 ODBC 52 DB2 database support 45 delaying Netfinity Manager startup on OS/2 systems 64 description 11 detect power-on error 60
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    61 random-access memory 4 rear view 11 registered synchronous dynamic random access memory (SDRAM) 4 remote session 61 System Manager 61 Workstation Control 61 removing services 68 road map 36 S scheduler, event 60 Screen View 61 SDRAM 4 Security Manager 62 90 Netfinity® 4000R User's Handbook
  • IBM 865263Y | Handbook - Page 101
    serial number 9, 73, 77 service descriptions, Netfinity Manager 58 service execution alerts 43 SMP (symmetric Netfinity Manager 57 starting the Netfinity Manager installation program 39 symmetric multiprocessing (SMP) 5 system specifications 8 System Information Tool 63 system memory 5 System Monitor
  • IBM 865263Y | Handbook - Page 102
    IBM® Part Number: 09N7703 Printed in U.S.A. 9N77 3
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User's Handbook