IBM 865263Y Handbook - Page 40

Error messages, If the server, Explanation, Action, Attention

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If the server Then... beeps... Six times Any other number of beeps 1. Disconnect and reconnect the keyboard cable. 2. If the server still beeps, try a different keyboard. 3. If the server still beeps, follow the instructions in Appendix A, "Help and service information" on page 73 to place a service call to IBM. Follow the instructions in Appendix A, "Help and service information" on page 73 to place a service call to IBM. Error messages Error message C:Drive Error - orC:Drive Failure D:Drive Error - orD:Drive Failure Explanation No response from hard disk drive C. Action: Run the hard disk drive diagnostic utility (see "Diagnostic utility" on page 32 for instructions). Record the results. If the diagnostic utility result is "Fail": Try a low-level format (press Ctrl-A during startup) on the drive. Attention: A low-level format will erase any data on the drive. If you are not willing to perform a low-level format, or if the format did not correct the problem, follow the instructions in Appendix A, "Help and service information" on page 73 to place a service call to IBM. No response from hard disk drive D. Action: Run the hard disk drive diagnostic utility (see "Diagnostic utility" on page 32 for instructions). Record the results. If the diagnostic utility result is "Fail": Try a low-level format (press Ctrl-A during startup) on the drive. Attention: A low-level format will erase any data on the drive. If you are not willing to perform a low-level format, or if the format did not correct the problem, follow the instructions in Appendix A, "Help and service information" on page 73 to place a service call to IBM. 30 Netfinity® 4000R User's Handbook

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If the server
beeps...
Then...
Six times
1. Disconnect and reconnect the keyboard cable.
2. If the server still beeps, try a different keyboard.
3. If the server still beeps, follow the instructions in
Appendix
A, “Help and service information” on page
73 to
place a service call to IBM.
Any other
number of
beeps
Follow the instructions in Appendix
A, “Help and service
information” on page
73 to place a service call to IBM.
Error messages
Error message
Explanation
C:Drive Error
- or-
C:Drive Failure
No response from hard disk drive C.
Action:
Run the hard disk drive diagnostic utility
(see “Diagnostic utility” on page
32 for instructions).
Record the results.
If the diagnostic utility result is
“Fail”:
±
Try a low-level format (press Ctrl-A during
startup) on the drive.
Attention:
A low-level format will erase any
data on the drive.
±
If you are not willing to perform a low-level
format, or if the format did not correct the
problem, follow the instructions in Appendix
A,
“Help and service information” on page
73 to
place a service call to IBM.
D:Drive Error
- or-
D:Drive Failure
No response from hard disk drive D.
Action:
Run the hard disk drive diagnostic utility
(see “Diagnostic utility” on page
32 for instructions).
Record the results.
If the diagnostic utility result is
“Fail”:
±
Try a low-level format (press Ctrl-A during
startup) on the drive.
Attention:
A low-level format will erase any
data on the drive.
±
If you are not willing to perform a low-level
format, or if the format did not correct the
problem, follow the instructions in Appendix
A,
“Help and service information” on page
73 to
place a service call to IBM.
30
Netfinity
4000R User's Handbook