Intel S5520SC Service Guide - Page 59

Intel® Server Issue Report Form Intel® Server Issue Report Form Issue Report Form (Rev 3.5) NOTE: Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case#: Intel® Workstation board or System: (Example: S5520HC, S5520SC) Server Chassis: (Example SC5600. If third-party chassis is used, indicate make and model.) Base Board Information: (You can find some information by accessing the BIOS and going through the Server Management menu -> System Information) Baseboard PBA/TA/AA # (Example: 123456-789): - You can find this on the white sticker label on the baseboard. System BIOS Version: Intel® Remote Management Module Firmware Version (if applicable): Intel® Management Module BMC Revision (if applicable): BMC/mBMC Version: FRU/SDR Version: HSC Version: Has the latest BIOS been tried? (Yes/No): Has the latest BMC/mBMC been tried? (Yes/No): Has the latest IMM BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): Has the latest HSC been tried? (Yes/No): Intel® Workstation Board S5520SC Service Guide 49