Intermec IF2 IF2 Network Reader User Manual - Page 88

Troubleshoot the IF2, Problems While Working with RFID

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Chapter 5 - Manage, Troubleshoot, and Upgrade the IF2 Troubleshoot the IF2 This section includes lists of problems and possible solutions. Problems While Working with RFID Many problems you may encounter when working with your RFID system can be solved by carefully checking the RFID settings and changing them accordingly. For help, see "About RFID Services" on page 39. RFID Problems and Solutions Problem Solution The IF2 is unable to read RFID tags, or seems to read tags slowly or inconsistently. Check these conditions: • Your RFID antennas must be connected correctly to the IF2 and mounted in optimum locations. Make sure all antenna connections are tight and that the cables are in good condition. For help, contact your Intermec RFID system consultant. • To maximize IF2 performance, make sure you have chosen the correct tag types for your application. For help, see "Configure BRI Settings" on page 40. The IF2 does not respond to your RFID Your application may not be communicating with the application. IF2 BRI server. You may need to change BRI server settings to communicate with your application. For example, if your application is running on a desktop PC, you need to enable external BRI connections to the IF2. For help, see "Configure the BRI Server" on page 45. 74 IF2 Network Reader User Manual

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Chapter 5 — Manage, Troubleshoot, and Upgrade the IF2
74
IF2 Network Reader User Manual
Troubleshoot the IF2
This section includes lists of problems and possible solutions.
Problems While Working with RFID
Many problems you may encounter when working with your RFID
system can be solved by carefully checking the RFID settings and
changing them accordingly. For help, see
“About RFID Services” on
page 39.
RFID Problems and Solutions
Problem
Solution
The IF2 is unable to read RFID tags,
or seems to read tags slowly or
inconsistently.
Check these conditions:
•
Your RFID antennas must be connected correctly to
the IF2 and mounted in optimum locations. Make
sure all antenna connections are tight and that the
cables are in good condition. For help, contact your
Intermec RFID system consultant.
•
To maximize IF2 performance, make sure you have
chosen the correct tag types for your application. For
help, see
“Configure BRI Settings” on page 40.
The IF2 does not respond to your RFID
application.
Your application may not be communicating with the
IF2 BRI server.
You may need to change BRI server settings to
communicate with your application. For example, if
your application is running on a desktop PC, you need to
enable external BRI connections to the IF2. For help, see
“Configure the BRI Server” on page 45.