Kenmore 8075 Use and Care Manual - Page 26

Troubleshooting Washer

Page 26 highlights

TROUBLESHOOTING WASHER First try the solutions suggested here and possibly avoid the cost of a service call... Noisy, vibrating, off-balance Is the floor flexing, sagging or not level? Flooring that flexes or is uneven can contribute to noise and vibration of the washer. A 3/4"(1.9 cm) piece of plywood under the washer will reduce the sounds, See "Installation Instructions." • Is the laundry center level? The laundry center must be level. See "Level Laundry Center." • Is the load balanced? Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes. • Are the gears engaging after the drain and before spin, or is the upper part of agitator clicking during wash? These are normal washer noises. Is the washer gurgling or humming? When the washer drains, the pump will make a continuous humming with periodic gurgling or surging sounds as the final amounts of water are removed. This is normal. • The washer basket moves while washing. This is normal. Leaking • Are the fill hoses tight? • Are the fill hose gaskets properly seated? Check both ends of each hose, See "Connect Inlet Hoses" in the Installation Instructions, • Is the drain hose properly installed? The drain hose should be secured to the drainpipe or laundry tub. See "Secure Drain Hose" in the Installation Instructions. Is the sink or drain clogged? Sink and drainpipe must be able to carry away 17 gal, (64 L) of water per minute, If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks. • Is water splashing off the tub ring? Center the tub before starting the washer. Is water splashing off the load? Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes, The fill or spray rinses can splash off the load. Washer won't run, fill, rinse or agitate; washer stops Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Is the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet, Are you using an extension cord? Do not use an extension cord, Is the indicator on the Cycle control knob properly lined up with a cycle? Turn the Cycle control knob to the right slightly and pull to start. Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water and check for leaks. Are both the hot and cold water faucets turned on? Turn on the water. Is the water inlet hose kinked? Straighten the hoses, Does the water level seem too low, or does the washer appear to not fill completely? The top of the agitator is much higher than the highest water level. This is normal and necessary for clothes to move freely. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician. Is the washer in a normal pause in the cycle? The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue, Some cycles feature periods of agitation and soak. Is the washer overloaded? Wash smaller loads, Is the lid open? The lid must be closed during operation. Washer will not agitate or spin with the lid open. 26

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TROUBLESHOOTING WASHER
First try the solutions suggested here and possibly avoid the cost of a service call...
Noisy, vibrating,
off-balance
Is the
floor
flexing,
sagging or not level?
Flooring that
flexes or is uneven can contribute
to noise and vibration
of
the washer. A 3/4"(1.9 cm) piece of plywood
under the washer
will reduce the sounds,
See "Installation
Instructions."
Is the laundry
center
level? The
laundry center must be
level. See "Level
Laundry
Center."
Is
the load balanced?
Evenly distribute
the load in the
washer basket and make sure the height of the load does not
exceed the top row of basket
holes.
Are the gears
engaging
after
the
drain and before
spin,
or
is the upper part of agitator
clicking
during wash? These
are normal washer
noises.
Is the washer
gurgling
or humming?
When the washer
drains, the pump
will make a continuous
humming
with
periodic
gurgling
or surging sounds
as the final amounts
of
water are removed.
This is normal.
The washer
basket
moves while washing.
This
is normal.
Leaking
Are the fill hoses tight?
Are the fill hose
gaskets
properly
seated?
Check both
ends of
each
hose, See "Connect
Inlet Hoses"
in the
Installation
Instructions,
Is
the
drain
hose
properly
installed? The
drain hose should
be secured to the drainpipe
or laundry tub. See "Secure
Drain
Hose" in the Installation
Instructions.
Is the
sink
or drain
clogged?
Sink and drainpipe
must be
able to carry away 17 gal, (64 L) of water per minute, If sink or
drainpipe
is clogged
or slow, water
can back up out of
drainpipe
or sink. Check household
plumbing
(laundry tubs,
faucets,
drainpipe,
water pipes) for leaks.
Is water
splashing
off
the tub
ring?
Center the tub before
starting the washer.
Is water
splashing off the load?
Evenly distribute
the load in
the washer basket
and make sure the height of the load does
not exceed the top row of basket
holes, The fill or spray
rinses can splash
off the load.
Washer won't run, fill, rinse or agitate;
washer
stops
Electrical
Shock
Hazard
Plug into
a grounded
3 prong
outlet.
Do not remove
ground
prong.
Do not use
an
adapter.
Do not use an
extension
cord.
Failure
to follow
these
instructions
can result
in death,
fire, or electrical
shock.
Is the
power
cord
plugged
into
a
grounded
3 prong
outlet?
Plug power cord into a grounded
3 prong outlet,
Are
you
using an
extension
cord?
Do not use an extension
cord,
Is the indicator
on
the Cycle
control
knob properly
lined
up with
a cycle?
Turn the Cycle control
knob to the right
slightly
and pull to start.
Are the water
inlet
valve screens
clogged?
Turn off the
water and remove inlet hoses from the washer.
Remove any
accumulated
film or particles.
Reinstall
hoses, turn on water
and check for leaks.
Are both the hot and cold water
faucets
turned
on?
Turn
on the water.
Is the water
inlet
hose kinked?
Straighten
the hoses,
Does
the
water
level seem
too
low, or does the washer
appear to not fill completely?
The top
of
the
agitator
is
much higher than the highest water level. This is normal and
necessary
for clothes
to move freely.
Has
a
household
fuse
blown, or
has
a circuit breaker
tripped?
Replace the fuse, or reset the circuit
breaker. If the
problem
continues,
call an electrician.
Is the washer
in a normal
pause
in the cycle?
The washer
pauses for about 2 minutes
during certain
cycles. Allow the
cycle to continue,
Some
cycles feature
periods of agitation
and soak.
Is the washer
overloaded?
Wash smaller
loads,
Is
the
lid
open?
The lid must be closed
during operation.
Washer will not agitate
or spin with the lid open.
26