Konica Minolta bizhub C25 bizhub C25 Printer / Copier / Scanner User Guide - Page 287

Install a correct KONICA MINOLTA, Wrong Toner X] is

Page 287 highlights

Symptom Cause Solution Printing from The file format (file Only files with the format (extension) a USB mem- extension) is not one for JPEG, TIFF, XPS or PDF can be ory device is that can be printed. printed. not possible. [MEMORY DIRECT] Change the setting for the [UTILITY] for the machine is set menu/[ADMIN. MANAGEMENT]/ to [DISABLE]. [MEMORY DIRECT] to [ENABLE]. A public user is not specified for user authentication. Contact the administrator of this unit. Printing takes too much time. The machine is set to It takes more time to print with special a slow printing mode media. When using regular paper, (for example, thick make sure that the media type is set stock). properly in the driver. The machine is set to It takes time for printing to start in power saving mode. power saving mode. The job is very com- Wait. No action needed. plex. There is not enough Install the optional memory to increase machine memory. the machine's memory capacity. A toner cartridge for Install a correct KONICA MINOLTA a different region or toner cartridge approved for your spean unapproved toner cific machine. cartridge is installed ([Wrong Toner X] is displayed in the message window). If an error has been Wait. No action needed. detected during printing job transmission in the Copy mode, it takes a while to process the error and resume the printing operation. Blank pages One or more of the Check the toner cartridges. The image are printed. toner cartridges are will not print correctly or not at all, if defective or empty. the cartridges are empty. The wrong media is Check that the media type. being used. 10-28 Solving Other Problems

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Solving Other Problems
10-28
Printing from
a USB mem-
ory device is
not possible.
The file format (file
extension) is not one
that can be printed.
Only files with the format (extension)
for JPEG, TIFF, XPS or PDF can be
printed.
[MEMORY DIRECT]
for the machine is set
to [DISABLE].
Change the setting for the [UTILITY]
menu/[ADMIN. MANAGEMENT]/
[MEMORY DIRECT] to [ENABLE].
A public user is not
specified for user
authentication.
Contact the administrator of this unit.
Printing
takes too
much time.
The machine is set to
a slow printing mode
(for example, thick
stock).
It takes more time to print with special
media. When using regular paper,
make sure that the media type is set
properly in the driver.
The machine is set to
power saving mode.
It takes time for printing to start in
power saving mode.
The job is very com-
plex.
Wait. No action needed.
There is not enough
machine memory.
Install the optional memory to increase
the machine’s memory capacity.
A toner cartridge for
a different region or
an unapproved toner
cartridge is installed
([Wrong Toner X] is
displayed in the mes-
sage window).
Install a correct KONICA MINOLTA
toner cartridge approved for your spe-
cific machine.
If an error has been
detected during
printing job transmis-
sion in the Copy
mode, it takes a while
to process the error
and resume the print-
ing operation.
Wait. No action needed.
Blank pages
are printed.
One or more of the
toner cartridges are
defective or empty.
Check the toner cartridges. The image
will not print correctly or not at all, if
the cartridges are empty.
The wrong media is
being used.
Check that the media type.
Symptom
Cause
Solution