Konica Minolta bizhub C25 bizhub C25 Printer / Copier / Scanner User Guide - Page 295

Symptom Cause Solution One or more of the imaging units is defective. Remove the imaging units and check for damage. If it is damaged, replace it. There is The media is moist insufficient from humidity. fusing or the Unsupported media image (wrong size, thick- comes off ness, type, etc.) is when being used. rubbed. Remove the moist media and replace it with new, dry media. Use KONICA MINOLTA-approved media. See "Specifications" on page 3-2. Also, refer to http://konicaminolta.com for a complete list of currently approved media. Media type is set incorrectly. When printing envelopes, labels, letter head, postcards, thick stock, single side only paper or special paper, specify the appropriate media type in the printer driver. There are toner smudges or residual images. One or more of the toner cartridges are defective or installed incorrectly. Remove the toner cartridges and check for damage. If it is damaged, replace it. 10-36 Solving Problems with Printing Quality