Konica Minolta magicolor 4690MF magicolor 4690 Printer/Copier/Scanner User Gui - Page 238

Solving Problems with Media Misfeeds " Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you're using unsupported print media or original media. Symptom Cause Solution Several sheets go through the machine together. The front edges of the media are not even. The media is moist from humidity. Remove the media and even up the front edges, then reload it. Remove the moist media and replace it with new, dry media. Too much static elec- Do not fan transparencies. tricity is present. Media misfeed message stays on. Engine cover needs Open and close the engine cover to be opened and again. closed again to reset the machine. Some media remains Check the media path again to make misfed in the sure that you have removed all of the machine. misfed media. Duplex misfeeds. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Specifications" on page 66. Also, refer to http://printer. konicaminolta.com for a complete list of currently approved media. Plain paper, recycled paper can be autoduplexed if the media type is set properly in the driver. See "Specifications" on page 66. Make sure that you have not mixed media types in the tray. Do not duplex, envelopes, labels, letter head, postcards, thick stock, glossy media, or transparencies. Media is still being misfed. Check the media path inside the duplex again to make sure that you have removed all of the misfed media. 226 Solving Problems with Media Misfeeds