Konica Minolta magicolor 4690MF magicolor 4690 Printer/Copier/Scanner User Gui - Page 239

media is loaded in the, Remove the media, smooth it out,

Page 239 highlights

Symptom Cause Solution Media is mis- The loaded document Load the correct document. For details fed in the does not meet the on the documents that can be loaded, ADF. specifications. refer to "Documents that can be loaded into the ADF" on page 93. The loaded document Load the document so that it does not exceeds the maxi- exceed the maximum capacity. For mum capacity. details on the documents that can be loaded, refer to "Documents that can be loaded into the ADF" on page 93. The document guides Slide the document guides against the were not slid against edges of the document. For details on the edges of the doc- loading the document, refer to "Load- ument. ing a document into the ADF" on page 96. Media is mis- The media is not cor- Remove the misfed media and reposi- feeding. rectly positioned in tion the media properly in the tray. the tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray. allowed. The media guides are Adjust the media guides in the Tray 1 not correctly adjusted to match the size of the media. to the media size. Warped or wrinkled Remove the media, smooth it out, and media is loaded in the reload it. If it still misfeeds, do not use tray. that media. The media is moist Remove the moist media and replace it from humidity. with new, dry media. Envelopes, labels, postcards, thick stock, letterhead, glossy media, or transparencies are loaded in Tray 2. Special media must be loaded in Tray 1 only. The recommended Load the transparencies or label transparency or label sheets according to the manufacturer's sheet is facing the instructions. wrong way in Tray 1. Solving Problems with Media Misfeeds 227

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Solving Problems with Media Misfeeds
227
Media is mis-
fed in the
ADF.
The loaded document
does not meet the
specifications.
Load the correct document. For details
on the documents that can be loaded,
refer to “Documents that can be loaded
into the ADF” on page 93.
The loaded document
exceeds the maxi-
mum capacity.
Load the document so that it does not
exceed the maximum capacity. For
details on the documents that can be
loaded, refer to “Documents that can
be loaded into the ADF” on page 93.
The document guides
were not slid against
the edges of the doc-
ument.
Slide the document guides against the
edges of the document. For details on
loading the document, refer to “Load-
ing a document into the ADF” on page
96.
Media is mis-
feeding.
The media is not cor-
rectly positioned in
the tray.
Remove the misfed media and reposi-
tion the media properly in the tray.
The number of sheets
in the tray exceeds
the maximum
allowed.
Remove the excess media and reload
the correct number of sheets in the
tray.
The media guides are
not correctly adjusted
to the media size.
Adjust the media guides in the Tray 1
to match the size of the media.
Warped or wrinkled
media is loaded in the
tray.
Remove the media, smooth it out, and
reload it. If it still misfeeds, do not use
that media.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Envelopes, labels,
postcards, thick
stock, letterhead,
glossy media, or
transparencies are
loaded in Tray 2.
Special media must be loaded in Tray
1 only.
The recommended
transparency or label
sheet is facing the
wrong way in Tray 1.
Load the transparencies or label
sheets according to the manufacturer’s
instructions.
Symptom
Cause
Solution