Konica Minolta magicolor 4690MF magicolor 4690 Printer/Copier/Scanner User Gui - Page 251

dirty with toner., Print several blank sheets and

Page 251 highlights

Symptom There are toner smudges or residual images. Cause Solution One or more of the toner cartridges are defective or installed incorrectly. Remove the toner cartridges and check for damage. If it is damaged, replace it. The fuser separator Return the fuser separator levers to the levers are adjusted plain paper setting. for envelope printing. There are The media transfer toner roller is dirty. smudges on the back side of the page (whether or The media path is not it has dirty with toner. been One or more of the duplexed). toner cartridges are defective. One or more of the imaging units is defective. Clean the media transfer roller. If you think the transfer roller should be replaced, contact Technical Support with the error information. Print several blank sheets and the excess toner should disappear. Remove the toner cartridges and check for damage. If it is damaged, replace it. Remove the imaging units and check for damage. If it is damaged, replace it. Abnormal The laser lens is dirty. Clean the laser lens. areas (white, A toner cartridge may Remove the toner cartridges with the black, or be defective. color causing the abnormal image. color) appear Replace it with a new toner cartridge. in a regular pattern. One or more of the Remove the imaging units and check imaging units is for damage. If it is damaged, replace it. defective. Solving Problems with Printing Quality 239

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Solving Problems with Printing Quality
239
There are
toner
smudges or
residual
images.
One or more of the
toner cartridges are
defective or installed
incorrectly.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The fuser separator
levers are adjusted
for envelope printing.
Return the fuser separator levers to the
plain paper setting.
There are
toner
smudges on
the back side
of the page
(whether or
not it has
been
duplexed).
The media transfer
roller is dirty.
Clean the media transfer roller.
If you think the transfer roller should be
replaced, contact Technical Support
with the error information.
The media path is
dirty with toner.
Print several blank sheets and the
excess toner should disappear.
One or more of the
toner cartridges are
defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
One or more of the
imaging units is
defective.
Remove the imaging units and check
for damage. If it is damaged, replace it.
Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.
The laser lens is dirty.
Clean the laser lens.
A toner cartridge may
be defective.
Remove the toner cartridges with the
color causing the abnormal image.
Replace it with a new toner cartridge.
One or more of the
imaging units is
defective.
Remove the imaging units and check
for damage. If it is damaged, replace it.
Symptom
Cause
Solution