Konica Minolta magicolor 4690MF magicolor 4690 Printer/Copier/Scanner User Gui - Page 241

Solving Other Problems

Page 241 highlights

Solving Other Problems To order KONICA MINOLTA consumables, go to www.q-shop.com. Symptom Cause Solution Machine power is not on. The power cord is not Turn off the machine, confirm that the correctly plugged into power cord is correctly plugged into the outlet. the outlet, and then turn on the machine. Something is wrong with the outlet connected to the machine. Plug another electrical appliance into the outlet and see whether it operates properly. The power switch is Turn the power switch off (O position), not correctly turned then turn it back to the on (I position). on (I position). The machine is con- Use a power source with the specificanected to an outlet tions listed in appendix A, "Technical with a voltage or fre- Specifications." quency that does not match the machine specifications. The control panel displays Toner Low much sooner than expected. One of the toner car- Remove the toner cartridges and tridges may be defec- check for damage. If it is damaged, tive. replace it. Printed with heavy See specifications in Appendix A. toner coverage. Cannot print the machine status list. The tray is empty. Check that at least Tray 1 is loaded with media, in place, and secure. There is a media mis- Clear the media misfeed. feed. When the If a fax is received, it To print a received fax, change the paper type or could not be printed paper type to PLAIN PAPER and the paper size on paper of the cur- paper size to A4, LEGAL, LETTER or for Tray 1 is rently specified type OFICIO (Mexico only). changed, or size. However, Check copy and print opera- Fax Mode tions can be perappears. formed. Solving Other Problems 229

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Solving Other Problems
229
Solving Other Problems
To order KONICA MINOLTA consumables, go to www.q-shop.com.
Symptom
Cause
Solution
Machine
power is not
on.
The power cord is not
correctly plugged into
the outlet.
Turn off the machine, confirm that the
power cord is correctly plugged into
the outlet, and then turn on the
machine.
Something is wrong
with the outlet con-
nected to the
machine.
Plug another electrical appliance into
the outlet and see whether it operates
properly.
The power switch is
not correctly turned
on (I position).
Turn the power switch off (O position),
then turn it back to the on (I position).
The machine is con-
nected to an outlet
with a voltage or fre-
quency that does not
match the machine
specifications.
Use a power source with the specifica-
tions listed in appendix A, “Technical
Specifications.”
The control
panel dis-
plays
Toner
Low
much
sooner than
expected.
One of the toner car-
tridges may be defec-
tive.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Printed with heavy
toner coverage.
See specifications in Appendix A.
Cannot print
the machine
status list.
The tray is empty.
Check that at least Tray 1 is loaded
with media, in place, and secure.
There is a media mis-
feed.
Clear the media misfeed.
When the
paper type or
paper size
for Tray 1 is
changed,
Check
Fax Mode
appears.
If a fax is received, it
could not be printed
on paper of the cur-
rently specified type
or size. However,
copy and print opera-
tions can be per-
formed.
To print a received fax, change the
paper type to
PLAIN PAPER
and the
paper size to
A4
,
LEGAL
,
LETTER
or
OFICIO
(Mexico only).