Konica Minolta magicolor 4690MF magicolor 4690 Printer/Copier/Scanner User Gui - Page 240

Use KONICA MINOLTA-approved, being used.

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Symptom Cause Solution Media is mis- Envelopes are facing Load the envelopes in Tray 1 with the feeding. the wrong way in Tray flaps facing down. 1. If the flaps are on the long edge, load the envelopes with the flap edge toward the machine and the flap side facing down. Transparencies have Remove the transparencies and load collected static elec- them in Tray 1 one sheet at a time. Do tricity in the tray. not fan transparencies before loading them. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Specifications" on page 66. Also, refer to http://printer. konicaminolta.com for a complete list of currently approved media. The media feed roller Remove the transfer roller and clean it. is dirty. For details on removing the transfer roller, refer to page 169. 228 Solving Problems with Media Misfeeds

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Solving Problems with Media Misfeeds
228
Media is mis-
feeding.
Envelopes are facing
the wrong way in Tray
1.
Load the envelopes in Tray 1 with the
flaps facing down.
If the flaps are on the long edge, load
the envelopes with the flap edge
toward the machine and the flap side
facing down.
Transparencies have
collected static elec-
tricity in the tray.
Remove the transparencies and load
them in Tray 1 one sheet at a time. Do
not fan transparencies before loading
them.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media.
See “Specifications” on page 66.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
The media feed roller
is dirty.
Remove the transfer roller and clean it.
For details on removing the transfer
roller, refer to page 169.
Symptom
Cause
Solution