Kyocera TASKalfa 4501i 3501i/4501i/5501i Operation Guide Rev-1 2013.6 - Page 462

Troubleshooting > Troubleshooting Symptom Cannot search a text that you want to search on the PDF file. Cannot send via SMB. Cannot send via the e-mail. Checkpoints Corrective Actions Reference Page Have you set [OCR Text Recognition] in Set [OCR Text Recognition] in [File [File Format]? Format]. page 6-59 Are the texts of the scanned original fainted or too light? Set [Density] to darker level. page 6-21 Is the background of the scanned original too dark and the texts are difficult to recognize? Set [Background Density Adj.] to [On] or [Manual] and manually adjust the density lighter. Otherwise, set [Density] to darker level. page 6-21 page 6-24 Is the text or image on the back of the original visible on the front? Set [Prevent Bleed-through] to [On]. page 6-25 Is the network cable connected? Connect the correct network cable securely. page 2-6 Have the network settings for the equipment been configured properly? Configure the TCP/IP settings properly. page 8-43 Have the folder sharing settings been Check sharing settings and access ― configured properly? privileges under the folder properties. Has the SMB protocol been set to [On]? Set the SMB protocol setting to [On]. page 5-31 Has [Host Name] been entered properly? *1 Check the name of the computer to which data is being sent. page 5-31 Has [Path] been entered properly? Check the share name for the shared folder. page 5-31 Has [Login User Name] been entered properly? *1*2 Check the domain name and login user page 5-31 name. Has the same domain name been used for Delete the domain name and backslash [Host Name] and [Login User Name]? ("¥") from [Login User Name]. page 5-31 Has [Login Password] been entered properly? Check the login password. page 5-31 Have exceptions for Windows Firewall been configured properly? Configure exceptions for Windows Firewall properly. page 3-42 Do the time settings for the equipment, Set the equipment, domain server, and ― domain server, and data destination data destination computer to the same computer differ? time. Is the screen displaying Send error? Refer to Responding to Send Error. page 10-33 Is the E-mail send size limit set in the SMTP server registered on the machine? Check the limit value is entered to "Email Size Limit" of [E-mail] setting in Command Center RX and change the value as necessary. page 2-37 *1 You can also enter a full computer name as the host name (for example, pc001.abcdnet.com). *2 You can also enter login user names in the following formats: Domain_name/user_name (for example, abcdnet/james.smith) User_name@domain_name (for example, james.smith@abcdnet) 10-22