Lexmark MX432 Users Guide
Lexmark MX432 Manual
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- Lexmark MX432 | Users Guide - Page 1
MX432, XM3142 MFPs User's Guide October 2022 Machine type: 7019 Models: 6w6, 6w9 www.lexmark.com - Lexmark MX432 | Users Guide - Page 2
Contents 2 Contents Safety information 6 Conventions...6 Product statements...6 Learn about the printer 9 Finding information about the printer...9 Finding the printer serial number...11 Printer configurations...12 Using the control panel...12 Understanding the status of the indicator light 13 - Lexmark MX432 | Users Guide - Page 3
Contents 3 Printing from a flash drive...64 Supported flash drives and file types...65 Configuring confidential jobs...65 Printing confidential and other held jobs...66 Printing a font sample list...66 - Lexmark MX432 | Users Guide - Page 4
81 Print...94 Paper...101 Copy...104 Fax...106 E-mail...120 FTP...125 USB Drive...128 Network/Ports...132 Security...145 Cloud Services...152 Reports...152 Troubleshooting...153 Printing the Menu Settings Page...154 Maintain the printer 155 Checking the status of parts and supplies 155 Configuring - Lexmark MX432 | Users Guide - Page 5
the printer...177 Troubleshoot a problem 178 Print quality problems...178 Printer error codes...179 Printing problems...184 The printer is not responding...210 Unable to read flash drive...211 Enabling the USB port...212 Clearing jams...212 Network connection problems...230 Issues with supplies - Lexmark MX432 | Users Guide - Page 6
Safety information 6 Safety information Conventions Note: A note identifies information that could help you. Warning: A warning identifies something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different - Lexmark MX432 | Users Guide - Page 7
or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION used to move the hardware options must have a surface able to support the dimensions of the options. • Keep the printer in an - Lexmark MX432 | Users Guide - Page 8
or performance of procedures other than those specified in the User's Guide may result in hazardous radiation exposure. CAUTION-POTENTIAL INJURY: The lithium parts. Refer service or repairs, other than those described in the user documentation, to a service representative. SAVE THESE INSTRUCTIONS. - Lexmark MX432 | Users Guide - Page 9
printer What are you looking for? Initial setup instructions • Printer software • Print or fax driver for and maintaining the printer • Troubleshooting and solving problems Setting up and configuring the Guide-Go to http://support.lexmark.com. Lexmark Accessibility Guide-Go to http://support.lexmark - Lexmark MX432 | Users Guide - Page 10
region: • In the U.S.-See the Statement of Limited Warranty included with the printer, or go to http://support.lexmark.com. • In other countries and regions-See the printed warranty that came with the printer. Product Information Guide-See the documentation that came with the printer or go to http - Lexmark MX432 | Users Guide - Page 11
Learn about the printer 11 Finding the printer serial number 1 Open the front door. 2 Locate the serial number behind the front door. - Lexmark MX432 | Users Guide - Page 12
Learn about the printer 12 Printer configurations 1 Control panel 2 Automatic document feeder (ADF) 3 ADF tray 4 ADF bin 5 Standard bin 6 Multipurpose feeder 7 Standard 250‑sheet tray 8 Optional 550‑sheet tray Using the control panel - Lexmark MX432 | Users Guide - Page 13
paper Paper guidelines Use the appropriate paper to prevent jams and help ensure trouble‑free printing. • Always use new, undamaged paper. • Before loading For more information, see the Paper and Specialty Media Guide. Paper characteristics The following paper characteristics affect print quality - Lexmark MX432 | Users Guide - Page 14
stiff enough to feed properly, and may cause jams. For more information, see the "Supported paper weights" topic. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed - Lexmark MX432 | Users Guide - Page 15
paper supplier. • When printing on letterhead, load the paper in the proper orientation for your printer. For more information, see the Paper and Specialty Media Guide. - Lexmark MX432 | Users Guide - Page 16
.9 mm (5.5 x 8.5 in.) Executive X 184.2 x 266.7 mm (7.25 x 10.5 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) 1 The default support is long‑edge feed. 2 Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing. 3 When - Lexmark MX432 | Users Guide - Page 17
X X X 176 x 250 mm (6.93 x 9.84 in.) Other Envelope X X X 98.4 x 162 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.) 1 The default support is long‑edge feed. 2 Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing. 3 When Universal - Lexmark MX432 | Users Guide - Page 18
X X X X Rough envelope X X X X * One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or two‑ sided labels are not supported. Supported paper weights Paper weight Standard 250‑sheet tray 60-120 g/m2 - Lexmark MX432 | Users Guide - Page 19
Set up, install, and configure 19 Set up, install, and configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical - Lexmark MX432 | Users Guide - Page 20
printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. 2 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL filter, or VoIP - Lexmark MX432 | Users Guide - Page 21
Set up, install, and configure 21 Printer port Function 5 Power cord socket Connect the printer to a properly grounded electrical outlet. Setting up and using the home screen applications Using the home screen Note: Your home screen may vary depending on your home screen customization settings, - Lexmark MX432 | Users Guide - Page 22
. • To restore the default home screen, click Restore home screen. 4 Apply the changes. Supported applications Application Scan Center Shortcut Center Card Copy Display Customization Customer Support Device Quotas Printer models MX432, XM3142 MX432, XM3142 MX432, XM3142 MX432, XM3142 XM3142 XM3142 - Lexmark MX432 | Users Guide - Page 23
been changed. For more information, contact your administrator. 2 Select a printer function, and then touch Create Shortcut. Note: The Secure E‑mail function is not supported. 3 Configure the settings, and then touch Save. 4 Type a unique shortcut name. Note: To avoid clipped names on the home screen - Lexmark MX432 | Users Guide - Page 24
on how to configure the application settings, see the Customer Support Administrator's Guide. 1 From the home screen, touch Customer Support. 2 Print or e‑mail the information. Setting up Device Quotas Notes: • This application is supported only in some printer models. For more information, see - Lexmark MX432 | Users Guide - Page 25
how to configure the application settings, see the Device Quotas Administrator's Guide. 1 Open a web browser, and then type the printer IP address . Note: The application supports the following file types: PDF, JPEG, and TIFF. Other file types such as DOCX and XLSX are supported in some printer models. - Lexmark MX432 | Users Guide - Page 26
Set up, install, and configure 26 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click - Lexmark MX432 | Users Guide - Page 27
gure 27 Notes: • When Voice Guidance is activated, always use two fingers to select any item on the display. • Voice Guidance has limited language support. Deactivating Voice Guidance 1 In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message. Note - Lexmark MX432 | Users Guide - Page 28
Set up, install, and configure 28 Gesture Function Swipe down then right using one finger Decrease the volume. Note: This gesture is also applicable when the printer is in normal mode. Swipe up then left using one finger Exit an application and return to the home screen. Swipe down then left - Lexmark MX432 | Users Guide - Page 29
1 From the home screen, touch Settings > Device > Accessibility > Speak Passwords/PINs. 2 Enable the setting. Setting up the printer to fax Supported fax Printer model MX432adwe Analog fax etherFAX1 Fax server Fax over IP (FoIP)2 XM3142 1 Needs a subscription. For more information, go to - Lexmark MX432 | Users Guide - Page 30
Set up, install, and configure 30 Using the Settings menu in the printer 1 From the home screen, touch Settings > Fax > Fax Setup > General Fax Settings. 2 Configure the settings. Using the Embedded Web Server 1 Open a web browser, and then type the printer IP address in the address field. Notes: • - Lexmark MX432 | Users Guide - Page 31
up the fax function using fax server Notes: • This feature lets you send fax messages to a fax service provider that supports e‑mail receiving. • This feature supports outgoing fax messages only. To support fax receive, make sure that you have a device‑based fax, such as analog fax, etherFAX, or Fax - Lexmark MX432 | Users Guide - Page 32
Set up, install, and configure 32 Setting up fax using a standard telephone line Note: These instructions apply only to printers that support analog fax. For more information, see "Supported fax" on page 29. CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or - Lexmark MX432 | Users Guide - Page 33
faxes automatically (set Auto Answer to On) or manually (set Auto Answer to Off). • If you Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring to the same telephone wall jack Note: These instructions apply only to printers that have EXT and line - Lexmark MX432 | Users Guide - Page 34
setting to 6. Setting up fax in countries or regions with different telephone wall jacks and plugs Note: These instructions apply only to printers that support analog fax. For more information, see "Supported fax" on page 29. CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up - Lexmark MX432 | Users Guide - Page 35
Set up, install, and configure 35 CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION-POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the - Lexmark MX432 | Users Guide - Page 36
adapter. Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. Note: These instructions apply only to printers that support analog fax. For more information, see - Lexmark MX432 | Users Guide - Page 37
SMTP settings Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The settings vary with each e‑mail service provider. Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet. Using the - Lexmark MX432 | Users Guide - Page 38
Mail • Sohu Mail • Yahoo! Mail • Zoho Mail Notes: • If you encounter errors using the settings provided, then contact your e‑mail service provider. • For e‑mail service providers that are not on the list, contact your provider. AOL Mail Setting Value Primary SMTP Gateway smtp.aol.com Primary - Lexmark MX432 | Users Guide - Page 39
Set up, install, and configure 39 Setting Device UserID Device Password Value Your e‑mail address App password Note: To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password. Comcast Mail Setting Value Primary SMTP Gateway - Lexmark MX432 | Users Guide - Page 40
Set up, install, and configure 40 Setting Device Password Value App password Notes: • To create an app password, go to the Google Account Security page, log in to your account, and then from the "Signing in to Google" section, click App passwords. • "App passwords" shows only if two‑step verifi - Lexmark MX432 | Users Guide - Page 41
, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service. Setting Value Primary SMTP Gateway smtp.126.com Primary SMTP Gateway Port 465 Use SSL/TLS Required Require Trusted Certificate Disabled Reply Address Your - Lexmark MX432 | Users Guide - Page 42
UserID Use Device SMTP Credentials Your e‑mail address Device Password Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. Outlook Live or Microsoft 365 These settings apply to outlook.com and hotmail.com e‑mail domains, and - Lexmark MX432 | Users Guide - Page 43
, from the QQ Mail home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service or IMAP/SMTP service. Setting Value Primary SMTP Gateway smtp.qq.com Primary SMTP Gateway Port 587 Use SSL/TLS Required Require Trusted - Lexmark MX432 | Users Guide - Page 44
Use Device SMTP Credentials Your e‑mail address Device Password Independent password Note: The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. Yahoo! Mail Setting Value Primary SMTP Gateway smtp.mail.yahoo.com Primary SMTP Gateway Port 587 Use SSL - Lexmark MX432 | Users Guide - Page 45
Set up, install, and configure 45 Setting Value Reply Address Your e‑mail address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Account password or app password Notes: • For accounts with - Lexmark MX432 | Users Guide - Page 46
. 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side facedown, and then make sure that the guides fit snugly against the paper. Notes: • Load letterhead facedown with the header toward the front of the tray for one‑sided printing. • Load letterhead - Lexmark MX432 | Users Guide - Page 47
Set up, install, and configure 47 5 Insert the tray. If necessary, set the paper size and paper type from the control panel to match the paper loaded. Loading the multipurpose feeder 1 Open the multipurpose feeder. - Lexmark MX432 | Users Guide - Page 48
facedown on the left side. Warning-Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. 4 Adjust the guide to match the size of the paper that you are loading. 5 From the control panel, set the paper size and paper type to match the - Lexmark MX432 | Users Guide - Page 49
package. • From the software CD that came with your printer. • Go to www.lexmark.com/downloads. 2 Run the installer, and then follow the instructions on the computer screen. Installing the fax driver 1 Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate - Lexmark MX432 | Users Guide - Page 50
Set up, install, and configure 50 Notes: - View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. - If you are using a proxy server, then temporarily disable it to load the web page correctly. c Select a - Lexmark MX432 | Users Guide - Page 51
web page correctly. 2 From the Embedded Web Server, click Export Configuration or Import Configuration. 3 Follow the instructions on the screen. 4 If the printer supports applications, then do the following: a Click Apps > select the application > Configure. b Click Export or Import. Adding available - Lexmark MX432 | Users Guide - Page 52
Set up, install, and configure 52 • Korean • Arabic - Mass storage • Licensed features - IPDS - Bar Code • Wireless module - MarkNetTM N8372 Notes: • An ISD is required to activate Forms Merge and other features. • Some IPDS features require an ISD. Installing optional trays CAUTION-SHOCK HAZARD: - Lexmark MX432 | Users Guide - Page 53
Set up, install, and configure 53 Installing the intelligent storage drive CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and - Lexmark MX432 | Users Guide - Page 54
Set up, install, and configure 54 4 Locate the ISD connector. 5 Insert the card to the ISD connector. - Lexmark MX432 | Users Guide - Page 55
Set up, install, and configure 55 6 Close the controller board access door until it clicks into place. 7 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately - Lexmark MX432 | Users Guide - Page 56
see the documentation that came with your access point. • A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter. • Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview > Active - Lexmark MX432 | Users Guide - Page 57
‑Fi Direct has been configured. For more information, see "Configuring Wi‑Fi Direct" on page 57. Connecting using Wi‑Fi Direct Note: These instructions apply only to Android mobile devices. 1 From the mobile device, go to the settings menu. 2 Enable Wi‑Fi, and then tap Wi‑Fi Direct. 3 Select - Lexmark MX432 | Users Guide - Page 58
the Wi‑Fi network 1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. 2 Follow the instructions on the display. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the - Lexmark MX432 | Users Guide - Page 59
Set up, install, and configure 59 3 Open the printer properties, and then select the COM port from the list. 4 Set the COM port parameters in Device Manager. Notes: • Serial printing reduces printing speed. • Make sure that the serial cable is connected to the serial port on your printer. - Lexmark MX432 | Users Guide - Page 60
and network settings, security settings, and embedded solutions, do the following: 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Touch the Sanitize all information on nonvolatile memory check box, and then touch ERASE. 3 Touch Start initial setup wizard or - Lexmark MX432 | Users Guide - Page 61
ISD is replaced. • The printer is moved to a different department or location. • The printer is serviced by someone from outside your organization. • The printer is removed from your premises for service. • The printer is sold to another organization. Note: To dispose a storage drive, follow the - Lexmark MX432 | Users Guide - Page 62
a mobile device Printing from a mobile device using Lexmark Mobile Print LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may - Lexmark MX432 | Users Guide - Page 63
that both devices are connected to the same subnet. • This application is supported only in some Apple devices. 1 From your mobile device, select a document from a mobile device using Wi‑Fi Direct® Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make - Lexmark MX432 | Users Guide - Page 64
Print 64 Printing from a flash drive 1 Insert the flash drive. Notes: • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2 From the - Lexmark MX432 | Users Guide - Page 65
32GB) • SanDisk Cruzer Micro (16GB and 32GB) • PNY Attaché (16GB and 32GB) Notes: - The printer supports high‑speed flash drives with full‑speed standard. - Flash drives must support the File Allocation Table (FAT) system. File types Documents • PDF (version 1.7 or earlier) • Microsoft file formats - Lexmark MX432 | Users Guide - Page 66
Print 66 Printing confidential and other held jobs For Windows users 1 With a document open, click File > Print. 2 Select a printer, and then click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select Use Print and Hold, and then assign a user name. 5 Select the print job - Lexmark MX432 | Users Guide - Page 67
Print 67 Placing separator sheets between copies 1 From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies. 2 Print the document. Canceling a print job 1 From the home screen, touch . 2 Select the job to cancel. Note: You can also cancel a job by touching Job - Lexmark MX432 | Users Guide - Page 68
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark MX432 | Users Guide - Page 69
Copy 69 Copying on letterhead 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Copy From > select the size of the original document. 3 Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the - Lexmark MX432 | Users Guide - Page 70
Copy 70 Copying cards 1 Load a card on the scanner glass. 2 From the home screen, touch Copy > Copy From. 3 Touch ID Card. 4 Copy the card. Creating a copy shortcut 1 From the home screen, touch Copy. 2 Configure the settings, and then touch . 3 Create a shortcut. - Lexmark MX432 | Users Guide - Page 71
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark MX432 | Users Guide - Page 72
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark MX432 | Users Guide - Page 73
Fax 73 For Macintosh users 1 With a document open, choose File > Print. 2 Select the printer that has ‑ Fax added after its name. 3 In the To field, enter the recipient number. If necessary, configure other fax settings. 4 Send the fax. Scheduling a fax Note: Make sure that fax is configured. For - Lexmark MX432 | Users Guide - Page 74
Fax 74 3 Touch Settings > Darkness > adjust the setting. 4 Send the fax. Printing a fax log Note: Make sure that analog fax or etherFAX is configured. For more information, see the Setting up the printer to fax section. 1 From the home screen, touch Settings > Reports > Fax. 2 Touch Fax Job Log or - Lexmark MX432 | Users Guide - Page 75
Fax 75 3 In the Fax Forwarding menu, select Forward or Print and Forward. 4 In the Forward to menu, select the destination type and then type the shortcut number. 5 Apply the changes. - Lexmark MX432 | Users Guide - Page 76
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark MX432 | Users Guide - Page 77
Scan 77 9 Load an original document into the automatic document feeder or on the scanner glass. 10 From the printer home screen, touch Scan Profiles > Scan to Computer, and then select a scan profile. Using Windows Fax and Scan Note: Make sure that the printer is added to the computer. For more - Lexmark MX432 | Users Guide - Page 78
Scan 78 Scanning to a network folder 1 Load the document into the ADF tray or on the scanner glass. 2 From the home screen, touch Scan Center. Note: The icon and name may have been changed. For more information, contact your administrator. 3 Do either of the following: • Select a destination. Note - Lexmark MX432 | Users Guide - Page 79
Scan 79 3 Touch Scan to USB and adjust the settings if necessary. Notes: • To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here. • If the USB Drive screen does not appear, then touch USB Drive on the control panel. 4 Scan the document. Warning- - Lexmark MX432 | Users Guide - Page 80
80 Use printer menus Menu map Device Print Paper Copy Fax E‑mail FTP USB Drive Network/Ports Security Cloud Services Reports Troubleshooting • Preferences • Eco‑Mode • Remote Operator Panel • Notifications • Power Management • Layout • Setup • Quality • Job Accounting • Tray Configuration Copy - Lexmark MX432 | Users Guide - Page 81
Text 2 (Date/Time*) Custom Text 1 Custom Text 2 Specify the information to appear on the home screen. Date and Time Configure Current Date and Time Manually Set Date and Time Date Format (MM‑DD‑YYYY*) Time Format (12 hour A.M./P.M.*) Time Zone (UTC‑5:00*) Network Time Protocol Enable NTP (On*) NTP - Lexmark MX432 | Users Guide - Page 82
Use printer menus 82 Menu item Description Allow Custom Job scans Off On* Specify whether the Custom Job Scanning setting appears for copy, scan, and fax. Note: This menu item appears only when an intelligent storage drive is installed. One Page Flatbed Scanning Off* On Set the printer to - Lexmark MX432 | Users Guide - Page 83
Use printer menus 83 Menu item Description Print Toner Darkness 1‑10 (8*) Determine the lightness or darkness of text or images. Copy Sides 1 sided to 1 sided* 1 sided to 2 sided Specify whether to print on one side or both sides of the paper. Copy Pages per Side Off* 2 Portrait pages 4 - Lexmark MX432 | Users Guide - Page 84
Use printer menus 84 Menu item Description Alarm Control Off Single* Continuous Set the number of times that the alarm sounds when the printer requires user intervention. Supplies Show Supply Estimates Show estimates* Do not show estimates Show the estimated status of the supplies. Supplies - Lexmark MX432 | Users Guide - Page 85
Use printer menus 85 Menu item Description E‑mail Alerts Setup E‑mail Setup Use SSL/TLS (Disabled*) Send an e‑mail using an encrypted link. E‑mail Alerts Setup E‑mail Setup Require Trusted Certificate (On*) Require a trusted certificate when accessing the SMTP server. E‑mail Alerts Setup E‑ - Lexmark MX432 | Users Guide - Page 86
Use printer menus 86 Menu item Description Error Prevention Auto Continue Off On* Auto Continue Time (5*) Let the printer continue processing or printing a job automatically after clearing certain attendance conditions. Error Prevention Auto Reboot Auto Reboot Reboot when idle Reboot always* - Lexmark MX432 | Users Guide - Page 87
Use printer menus 87 Menu item Description Jam Content Recovery Scanner Jam Recovery Job level Page level* Specify how to restart a scan job after resolving a paper jam. Note: An asterisk (*) next to a value indicates the factory default setting. Power Management Menu item Description - Lexmark MX432 | Users Guide - Page 88
Use printer menus 88 Anonymous Data Collection Menu item Description Anonymous Data Collection Device Usage and Performance Information None* Send printer usage and performance information to Lexmark. Note: Anonymous Data Send Time appears only when you set Anonymous Data Collection to Device - Lexmark MX432 | Users Guide - Page 89
Use printer menus 89 Menu item Description Speech Rate Very Slow Slow Normal* Fast Faster Very Fast Rapid Very Rapid Fastest Set the Voice Guidance speech rate. Note: This menu item appears only when a headphone or a speaker is attached to the printer. Note: An asterisk (*) next to a value - Lexmark MX432 | Users Guide - Page 90
in all paper sources. Tray Configuration Paper Prompts Auto* Multipurpose Feeder Manual Paper Set the paper source that the user fills when a prompt to Configuration Multiple Universal Sizes Off* On Set the tray to support multiple universal paper sizes. Reports Menu Settings Page Event Log Event - Lexmark MX432 | Users Guide - Page 91
Emulations Emulator Security Disable Printer Message Access Off On* Disable access to printer message during emulation. Fax Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto* Set fax to enter Sleep mode whenever the printer determines that it must. Note: An asterisk (*) next - Lexmark MX432 | Users Guide - Page 92
Use printer menus 92 Menu item Description Fax Configuration Fax Storage Location NAND Disk* Set the storage location for all faxes. Note: This menu item appears only when an ISD is installed. Print Configuration Font Sharpening 0-150 (24*) Set a text point-size value below which the high‑ - Lexmark MX432 | Users Guide - Page 93
when sending quick copy jobs. App Configuration LES Applications Off On* Enable Lexmark Embedded Solutions (LES) applications. Scanner Configuration Scanner Manual Registration Print Quick Test Print a Quick Test target page. Note: Make sure that the margin spacing on the target page is uniform - Lexmark MX432 | Users Guide - Page 94
memory or storage drive was last erased. Note: ISD last erased appears only when an intelligent storage drive is installed. Out of Service Erase Clear all information on nonvolatile memory and on the storage Sanitize all information on nonvolatile memory drive. Erase all printer and network - Lexmark MX432 | Users Guide - Page 95
Use printer menus 95 Menu item Description Flip Style Long Edge* Short Edge Determine which side of the paper is bound when performing two‑sided printing. Note: Depending on the option selected, the printer automatically offsets each printed information of the page to bind the job correctly. - Lexmark MX432 | Users Guide - Page 96
Use printer menus 96 Menu item Description Print Area Normal* Whole Page Set the printable area on a sheet of paper. Note: An asterisk (*) next to a value indicates the factory default setting. Setup Menu item Description Printer Language PCL Emulation PS Emulation* Set the printer - Lexmark MX432 | Users Guide - Page 97
Use printer menus 97 Quality Menu item Description Print Resolution 600 dpi* 1200 Image Q 2400 Image Q 1200 dpi 300 dpi Set the resolution for the printed output. Toner Darkness 1‑10 (8*) Determine the lightness or darkness of text images. Halftone Normal* Detail Enhance the printed output - Lexmark MX432 | Users Guide - Page 98
Use printer menus 98 Menu item Description Log Action at Near Full None* E‑mail Current Log E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post Current Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Delete All Logs - Lexmark MX432 | Users Guide - Page 99
the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Pitch 0.08-100.00 (10.00*) Specify the pitch for fixed - Lexmark MX432 | Users Guide - Page 100
Set the printer to perform a line feed after a carriage return control command. Tray Renumber Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope Configure the printer to work with a different print driver or custom application that uses a different set of source assignments - Lexmark MX432 | Users Guide - Page 101
Tray Configuration Menu item Description Default Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for all print jobs. Paper Size/Type Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Specify the paper size or paper type loaded in each paper - Lexmark MX432 | Users Guide - Page 102
paper size. • All Listed allows all available substitutions. Configure MP Cassette* Manual First Determine the behavior of the multipurpose feeder. Notes: • Cassette configures the shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark MX432 | Users Guide - Page 103
Use printer menus Custom Scan Sizes Menu item Custom Scan Size [x] Scan Size Name Width 1-8.5 inches (8.5*) 25.4-215.9 mm (215.9*) Height 1-25 inches (11*) 25.4-635 mm (279.4*) Orientation Portrait* Landscape 2 scans per side Off* On Media Types Menu item Plain Paper Card Stock Recycled Labels Bond - Lexmark MX432 | Users Guide - Page 104
Use printer menus 104 Copy Copy Defaults Menu item Description Content Type Text Text/Photo* Photo Graphics Improve the output result based on the content of the original document. Sides 1 sided to 1 sided* 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify the scanning - Lexmark MX432 | Users Guide - Page 105
Use printer menus 105 Menu item Description Darkness 1 to 9 (5*) Adjust the darkness of the scanned image. Number of Copies 1-9999 (1*) Specify the number of copies. Header/Footer Left Header Middle Header Right Header Left Footer Middle Footer Right Footer Specify the header or footer - Lexmark MX432 | Users Guide - Page 106
Number Specify your fax number. Fax ID Fax Name Fax Number* Set the fax ID to use during fax negotiation. Enable Manual Fax Off* On Turn on the manual fax function in the printer. Notes: • This menu item requires a line splitter and a telephone handset. • Use a regular telephone line to answer - Lexmark MX432 | Users Guide - Page 107
on the printer. Note: Events are detected immediately. Enable Extension in Use Support Off On* Determine whether a telephone line is used by another device, set to etherFAX. Menu item Description HTTPS service URL Specify the etherFAX service URL. Note: An asterisk (*) next to a value - Lexmark MX432 | Users Guide - Page 108
Use printer menus 108 Menu item Description HTTPS Proxy Specify a proxy server URL. HTTPS Proxy User Specify the user name and password for the proxy server. HTTPS Proxy Password Fax Send Encryption Disabled Enabled* Required Enable encryption for outgoing fax messages. Fax Receive - Lexmark MX432 | Users Guide - Page 109
Use printer menus 109 Menu item Description Behind a PABX On Off* Set the printer to dial a fax number without waiting to recognize the dial tone. Note: Private Automated Branch Exchange (PABX) is a telephone network that allows a single access number to offer multiple lines to outside callers. - Lexmark MX432 | Users Guide - Page 110
Use printer menus 110 Menu item Description Enable ECM On* Off Activate Error Correction Mode (ECM) for fax jobs. Note: ECM detects and corrects errors in the fax transmission process caused by telephone line noise and poor signal strength. Enable Fax Scans On* Off Create faxes using the - Lexmark MX432 | Users Guide - Page 111
Receive* Print Print the time stamp at the bottom of each page from a received fax. Holding Faxes Held Fax Mode Off* Always On Manual Scheduled Hold received faxes from printing until they are released. Holding Faxes Fax Holding Schedule Assign a schedule for holding faxes. Note: This menu - Lexmark MX432 | Users Guide - Page 112
Triple Rings Only Set a distinctive ring pattern for incoming fax. Auto Answer On* Off Set the printer to receive fax automatically. Manual Answer Code 0-9 (9*) Manually enter a code on the telephone number pad to begin receiving fax. Notes: • This menu item appears only when the printer shares - Lexmark MX432 | Users Guide - Page 113
Use printer menus 113 Menu item Description Max Speed 33600* 14400 9600 4800 2400 Set the maximum speed for transmitting fax. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Cover Page Menu item Description Fax Cover Page Off by Default* On by Default Never - Lexmark MX432 | Users Guide - Page 114
Use printer menus 114 Fax Log Settings Menu item Description Transmission Log Frequency Always* Never Only for Error Transmission Log Action Print Off On* E‑mail Off* On Receive Error Log Print Never* Print on Error Specify how often the printer creates a transmission log. Print or e‑mail a - Lexmark MX432 | Users Guide - Page 115
Use printer menus 115 Menu item Description Speaker Volume Low* High Adjust the fax speaker volume. Ringer Volume Off* On Enable the ringer volume. Note: An asterisk (*) next to a value indicates the factory default setting. VoIP Settings Menu item Description VoIP Protocol SIP* H.323 - Lexmark MX432 | Users Guide - Page 116
Use printer menus 116 Menu item Description Transport For Outgoing Calls UDP* TCP Set the SIP transport type for outgoing calls. Outbound Proxy Specify an outbound proxy to forward all SIP communication. Contact Specify a contact name for SIP. Realm Specify a realm name for SIP. Note: If - Lexmark MX432 | Users Guide - Page 117
Use printer menus 117 Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify the fax - Lexmark MX432 | Users Guide - Page 118
Use printer menus 118 Menu item Description SMTP Server Authentication No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Set the authentication type for the SMTP server. Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. - Lexmark MX432 | Users Guide - Page 119
Use printer menus 119 Fax Server Scan Settings Menu item Description Image Format TIFF (.tif) PDF (.pdf)* XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) XLSX (.xlsx) CSV (.csv) Specify the file format for the scanned image. Content Type Text* Text/Photo Photo Graphics Improve the output result - Lexmark MX432 | Users Guide - Page 120
Use printer menus 120 Menu item Description Use Multi‑Page TIFF Off On* Choose between single‑ and multiple‑page TIFF files. Note: An asterisk (*) next to a value indicates the factory default setting. E-mail E‑mail Setup Menu item Description Primary SMTP Gateway Type the IP address or - Lexmark MX432 | Users Guide - Page 121
Use printer menus 121 Menu item Description Device‑Initiated E‑mail None* Use Device SMTP Credentials Specify whether credentials are required for device‑initiated e‑mail. User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail. None* Use Device SMTP - Lexmark MX432 | Users Guide - Page 122
*) Searchable (Off*) Archival (PDF/A) (Off*) Configure the PDF settings of the scanned document. Notes: • Archival Version and Archival (PDF/A) are supported only when PDF Version is set to 1.4. • Highly Compressed appears only when an intelligent storage drive (ISD) is installed. Content Type Text - Lexmark MX432 | Users Guide - Page 123
Use printer menus 123 Advanced Imaging Menu item Description Color Balance Cyan ‑ Red (0*) Magenta ‑ Green (0*) Yellow ‑ Blue (0*) Adjust the color intensity for cyan, magenta, and yellow. Auto Color Detect Configure the auto color detection setting. Color Sensitivity (5*) Area Sensitivity - Lexmark MX432 | Users Guide - Page 124
Use printer menus 124 Menu item Description Use cc:/bcc: Off* On Enable carbon copy and blind carbon copy in e‑mail. Text Default 5-95 (75*) Set the text quality in the content being scanned. Text/Photo Default 5-95 (75*) Set the text and photo quality in the content being scanned. Photo - Lexmark MX432 | Users Guide - Page 125
*) Searchable (Off*) Archival (PDF/A) (Off*) Configure the PDF settings for the scanned image. Notes: • Archival Version and Archival (PDF/A) are supported only when PDF Version is set to 1.4. • Highly Compressed appears only when an intelligent storage drive (ISD) is installed. Note: An asterisk - Lexmark MX432 | Users Guide - Page 126
Use printer menus 126 Menu item Description Content Type Text Text/Photo* Graphics Photo Improve the output result based on the content type of the original document. Color Black and White Gray Color* Auto Set the printer to capture file content in color or in mono. Resolution 75 dpi 150 dpi* - Lexmark MX432 | Users Guide - Page 127
Use printer menus 127 Menu item Description Auto Color Detect Configure the auto color detection setting. Color Sensitivity (5*) Area Sensitivity (5*) FTP Bit Depth (1 bit*) Minimum Scan Resolution (300 dpi*) Contrast Best for Content* 0 1 2 3 4 5 Specify the contrast for the scanned image - Lexmark MX432 | Users Guide - Page 128
Off*) Searchable (Off*) Archival (PDF/A) (Off*) Configure the PDF settings of the scanned image. Notes: • Archival Version and Archival (PDF/A) are supported only when PDF Version is set to 1.4. • Highly Compressed appears only when an intelligent storage drive (ISD) is installed. Content Type Text - Lexmark MX432 | Users Guide - Page 129
Use printer menus 129 Menu item Description Color Black and White Gray Color* Auto Set the printer to capture file content in color or in mono. Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image. Darkness 1-9 (5*) Adjust the darkness of the - Lexmark MX432 | Users Guide - Page 130
Drive Print Menu item Description Number of Copies 1-9999 (1*) Set the number of copies. Paper Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for the print job. Collate Off [1,1,1,2,2,2] On [1,2,1,2,1,2]* Keep the pages of a print job stacked in - Lexmark MX432 | Users Guide - Page 131
Use printer menus 131 Menu item Description Flip Style Long Edge* Short Edge Determine which side of the paper is bound when performing two‑sided printing. Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per - Lexmark MX432 | Users Guide - Page 132
Use printer menus 132 Network/Ports Network Overview Menu item Description Active Adapter Auto* Standard Network Wireless Specify the type of the network connection. Network Status Show the connectivity status of the printer network. Display Network Status on Printer Off On* Show the - Lexmark MX432 | Users Guide - Page 133
Use printer menus Menu item Setup On Printer Panel Choose Network Add Wi‑Fi Network Network Name Network Mode Infrastructure Wireless Security Mode Disabled* WEP WPA2/WPA - Personal WPA2 - Personal Wi‑Fi Protected Setup WPS Auto Detect Off On* Start Push Button Method Start PIN Method Compatibility - Lexmark MX432 | Users Guide - Page 134
Netmask Gateway IPv6 Enable IPv6 On* Off Enable DHCPv6 On Off* Stateless Address Autoconfiguration On* Off DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix All IPv6 Addresses All IPv6 Router Addresses Network Address UAA LAA PCL SmartSwitch Off On* PS - Lexmark MX432 | Users Guide - Page 135
Use printer menus 135 Menu item Job Buffering On Off* Mac Binary PS Auto* On Off Description Temporarily store print jobs in the intelligent storage drive (ISD) before printing. Note: This menu item appears only when an ISD is installed. Set the printer to process Macintosh binary PostScript - Lexmark MX432 | Users Guide - Page 136
's Latitude Printer's Longitude Printer's Altitude More Options Note: An asterisk (*) next to a value indicates the factory default setting. Mobile Services Management Menu item Description Enable IPP Print On* Off Allow printing from mobile devices using Internet Printing Protocol (IPP - Lexmark MX432 | Users Guide - Page 137
Configure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address UAA LAA Specify the - Lexmark MX432 | Users Guide - Page 138
update NTP server On* Off Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto IP Off On* Assign an IP address automatically. DNS Server Address Specify the current Domain Name - Lexmark MX432 | Users Guide - Page 139
Set the maximum transfer rate of the printer. Note: When enabled, the option for this setting is 100-1000000 Kilobits/second. TLS Support Enable TLSv1.0 (Off) Enable TLSv1.1 (Off*) Enable TLSv1.2 (On*) Enable the Transport Layer Security protocol. SSL Cipher List Specify the cipher algorithms - Lexmark MX432 | Users Guide - Page 140
Use printer menus 140 Menu item Description SNMP Version 3 Enabled Off On* Context Name Set Read/Write Credentials User Name Authentication Password Privacy Password Set Read‑only Credentials User Name Authentication Password Privacy Password Authentication Hash MD5 SHA1* Minimum Authentication - Lexmark MX432 | Users Guide - Page 141
Use printer menus 141 Menu item Description Proposed Encryption Method 3DES AES* Set the encryption method. Note: This menu item appears only when Base Configuration is set to Compatibility. Proposed Authentication Method SHA1 SHA256* SHA512 Set the authentication method. Note: This menu item - Lexmark MX432 | Users Guide - Page 142
Use printer menus 142 Menu item Description 802.1x Authentication Device Login Name Device Login Password Validate Serve Certificate (On*) Enable Event Logging (Off*) 802.1x Device Certificate Configure the settings for authenticating the 802.1x connection. Allowable Authentication Mechanisms EAP - Lexmark MX432 | Users Guide - Page 143
Use printer menus 143 HTTP/FTP Settings Menu item Description Proxy HTPP Proxy IP Address HTTP Default IP Port FTP Proxy IP Address FTP Default IP Port Authentication User Name Password Local Domains Configure the HTTP and FTP server settings. Other Settings Enable HTTP Server (On*) Access - Lexmark MX432 | Users Guide - Page 144
Use printer menus 144 USB Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires Off it, regardless of the default printer language. On* Note: When this setting is disabled, the printer does not examine incoming - Lexmark MX432 | Users Guide - Page 145
Use printer menus 145 Security Login Methods Manage Permissions Menu item Description Function Access Access Address Book in Apps Modify Address Book Manage Shortcuts Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Scan Copy Function E‑mail Function Fax Function FTP Function - Lexmark MX432 | Users Guide - Page 146
Management Firmware Updates Apps Configuration Operator Panel Lock Embedded Web Server Access Import / Export All Settings Out of Service Erase Cloud Services Enrollment Apps New Apps Slideshow Change Wallpaper Screen Saver Card Copy Scan Center Scan Center Custom [x] Control access to - Lexmark MX432 | Users Guide - Page 147
Use printer menus 147 Menu item Description Enable Remote Syslog Off* On Send audit logs to a remote server. Remote Syslog Server Specify the remote syslog server. Remote Syslog Port 1-65535 (514*) Specify the remote syslog port. Remote Syslog Method Normal UDP* Stunnel Specify a syslog - Lexmark MX432 | Users Guide - Page 148
Use printer menus 148 Menu item Description Severity of Events to Log 0 ‑ Emergency 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice 6 ‑ Informational 7 ‑ Debug Specify the priority level cutoff for logging messages and events. Remote Syslog Non‑Logged Events Off* On Send all events, - Lexmark MX432 | Users Guide - Page 149
Use printer menus 149 Menu item Description Digitally Sign Exports Off* On Add a digital signature to each exported log file. Clear Log Delete all audit logs. Export Log Syslog (RFC 5424) Syslog (RFC 3164) CSV Export a security log to a flash drive. Note: An asterisk (*) next to a value - Lexmark MX432 | Users Guide - Page 150
Use printer menus 150 Menu item Description Repeat Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for a print job that you want to repeat. Verify Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for printing a copy of a job for you to - Lexmark MX432 | Users Guide - Page 151
printer. Notes: • Enable "Guest" access allows for device recovery if the admin password is lost. If this issue occurs, then contact customer support. • No effect prevents using the security jumper for device recovery. Use Intelligent Storage Drive for User Data Off On* Enable intelligent storage - Lexmark MX432 | Users Guide - Page 152
Services. Enable communication with Lexmark Cloud Services Off* On Enable the printer to communicate with Lexmark Cloud Services. list of profiles that are stored in the printer. Print a diagnostic tool for print problems. Note: To avoid clipping the content, print the report on letter‑ or A4‑size - Lexmark MX432 | Users Guide - Page 153
that are connected to the printer using Wi‑Fi Direct. Note: This menu item appears only when Enable Wi‑Fi Direct is set to On. Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and correct print quality defects. Print - Lexmark MX432 | Users Guide - Page 154
Use printer menus 154 Printing the Menu Settings Page From the home screen, touch Settings > Reports > Menu Settings Page. - Lexmark MX432 | Users Guide - Page 155
Maintain the printer 155 Maintain the printer Checking the status of parts and supplies 1 From the home screen, touch Status/Supplies. 2 Select the parts or supplies that you want to check. Note: You can also access this setting by touching the top section of the home screen. Configuring supply - Lexmark MX432 | Users Guide - Page 156
Maintain the printer 156 Viewing reports 1 From the home screen, touch Settings > Reports. 2 Select the report that you want to view. Ordering parts and supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. - Lexmark MX432 | Users Guide - Page 157
Maintain the printer 157 Lexmark MX432 Return Program toner cartridges Item United States European and Canada Economic Area Rest of Asia Pacific Latin America Rest of Europe, Middle East, and Africa Australia and New Zealand Return Program toner cartridge 55B1000 55B2000 55B3000 55B4000 - Lexmark MX432 | Users Guide - Page 158
Maintain the printer 158 Ordering an imaging unit Item Regular imaging unit Part Number 55B0ZA0 Replacing parts and supplies Replacing the toner cartridge 1 Open the front door. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the - Lexmark MX432 | Users Guide - Page 159
-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 4 Unpack the new toner - Lexmark MX432 | Users Guide - Page 160
Maintain the printer 160 6 Insert the new toner cartridge into the imaging unit until it clicks into place. 7 Insert the imaging unit. 8 Close the door. Replacing the imaging unit 1 Open the front door. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed - Lexmark MX432 | Users Guide - Page 161
Maintain the printer 161 2 Remove the used imaging unit. - Lexmark MX432 | Users Guide - Page 162
. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. - Lexmark MX432 | Users Guide - Page 163
Maintain the printer 163 5 Insert the new imaging unit. 6 Close the door. Replacing the tray 1 Remove the used tray. 2 Unpack the new tray. 3 Insert the new tray. Replacing the pick roller assembly 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the - Lexmark MX432 | Users Guide - Page 164
Maintain the printer 164 3 Open the front door. 4 Remove the imaging unit. 5 Close the front door. 6 Remove the tray. - Lexmark MX432 | Users Guide - Page 165
Maintain the printer 165 7 Position the printer on its side. 8 Remove the used pick roller assembly. 9 Unpack the new pick roller assembly. Note: To avoid contamination, make sure that your hands are clean. - Lexmark MX432 | Users Guide - Page 166
Maintain the printer 166 10 Insert the new pick roller assembly. 11 Place the printer in its original position, and then insert the tray. 12 Open the front door. 13 Insert the imaging unit. 14 Close the front door. 15 Connect the power cord to the printer, and then to the electrical outlet. - Lexmark MX432 | Users Guide - Page 167
Maintain the printer 167 Replacing the tray separator roller 1 Remove the tray, and then remove the used separator roller. 2 Unpack the new separator roller. Note: To avoid contamination, make sure that your hands are clean. 3 Insert the new separator roller. 4 Insert the tray. - Lexmark MX432 | Users Guide - Page 168
Maintain the printer 168 Replacing the ADF separator pad 1 Open door C. 2 Remove the used ADF separator pad. 3 Unpack the new ADF separator pad. - Lexmark MX432 | Users Guide - Page 169
Maintain the printer 169 4 Insert the new separator pad until it clicks into place. 5 Close the door. - Lexmark MX432 | Users Guide - Page 170
Maintain the printer 170 Resetting the supply usage counters 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters. 2 Select the counter that you want to reset. Warning-Potential Damage: Supplies and parts without Return Program agreement - Lexmark MX432 | Users Guide - Page 171
Maintain the printer 171 Notes: • Do not use household cleaners or detergents, as they may damage the touch screen. • Make sure that the touch screen is dry after cleaning. 3 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk - Lexmark MX432 | Users Guide - Page 172
Maintain the printer 172 • ADF glass • Scanner glass 3 Close the scanner cover. Cleaning the pick roller assembly 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer. - Lexmark MX432 | Users Guide - Page 173
Maintain the printer 173 3 Open the front door. 4 Remove the imaging unit. 5 Close the front door. 6 Remove the tray. - Lexmark MX432 | Users Guide - Page 174
Maintain the printer 174 7 Position the printer on its side. 8 Remove the pick roller assembly. 9 Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the pick roller assembly. - Lexmark MX432 | Users Guide - Page 175
Maintain the printer 175 10 Insert the pick roller assembly until it clicks into place. 11 Place the printer in its original position, and then insert the tray. 12 Open the front door. 13 Insert the imaging unit. 14 Close the front door. 15 Connect the power cord to the printer, and then to the - Lexmark MX432 | Users Guide - Page 176
the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. - Lexmark MX432 | Users Guide - Page 177
177 • Any cart used to move the hardware options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer - Lexmark MX432 | Users Guide - Page 178
Troubleshoot a problem 178 Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. "Blank or white pages" on "Dark print" on page 185 "Fine lines are not printed "Folded - Lexmark MX432 | Users Guide - Page 179
Troubleshoot a problem 179 "Solid black pages" on page 195 "Text or images cut off" on "Toner easily rubs off" on page 196 page 197 "Vertical dark bands" - Lexmark MX432 | Users Guide - Page 180
Troubleshoot a problem Error codes 12.11, 12.21 12.12, 12.22 12.91 12.92 the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future - Lexmark MX432 | Users Guide - Page 181
Troubleshoot a problem Error codes 31.60z 32.40z 32.60z 33.40 33.60 37.3 38 unit. page 160. Non-Lexmark black cartridge, see User's Guide. See "Non‑Lexmark supply" on page 233. Non-Lexmark black imaging unit, see User's Guide. Insufficient memory, some Touch Continue to clear the message held - Lexmark MX432 | Users Guide - Page 182
Troubleshoot a problem Error codes 43.40y 55.1 55.2 61 62 63 182 Error message Black cartridge problem. Error reading USB drive. Remove USB. Error reading USB hub. screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Touch Erase Intelligent Storage Drive, and then touch ERASE. - Lexmark MX432 | Users Guide - Page 183
Troubleshoot a problem Error codes 71.01 71.02 71.03 71.06 71.12 71.13 72.01 84.00, 84.01, 84.02, 84.09 84. - Lexmark MX432 | Users Guide - Page 184
Troubleshoot a problem 184 Error codes Error message 200.02, 200.05a, 200.05b, 200.05c, Paper jam, [jam header]. 200.05f, 200.05e, 200.12, 200.13, [ - Lexmark MX432 | Users Guide - Page 185
Troubleshoot a problem 185 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the printer printing blank - Lexmark MX432 | Users Guide - Page 186
to use it. b Print the document. Contact customer The problem is support. solved. Is the print too dark? Fine lines are not printed correctly Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. - Lexmark MX432 | Users Guide - Page 187
Troubleshoot a problem 187 Action Yes Step 1 The problem is a Check if the printer is using a genuine and supported Lexmark solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Are fine lines printed correctly? Step 2 a - Lexmark MX432 | Users Guide - Page 188
Troubleshoot a problem 188 Action Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Yes Go to step 3. No The problem is solved. Is the paper folded or wrinkled? - Lexmark MX432 | Users Guide - Page 189
Troubleshoot a problem 189 Action Yes Step 2 Go to step 3. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Does gray background - Lexmark MX432 | Users Guide - Page 190
Troubleshoot a problem 190 Incorrect margins Action Yes Step 1 a Adjust the paper guides in the tray to the correct position for the paper loaded. b Print the document. The problem is solved. Are the margins correct? Step 2 The problem is a Depending on your operating system, specify the - Lexmark MX432 | Users Guide - Page 191
Troubleshoot a problem 191 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Is the print light? Step 2 Go to step 3. a Turn off the - Lexmark MX432 | Users Guide - Page 192
the toner cartridge. b Print the document. Contact customer The problem is support. solved. Is the print light? Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. - Lexmark MX432 | Users Guide - Page 193
Troubleshoot a problem 193 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the print mottled? Step 2 - Lexmark MX432 | Users Guide - Page 194
you are ready to use it. b Print the document. Contact customer The problem is support. solved. Is the paper curled? Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. - Lexmark MX432 | Users Guide - Page 195
Troubleshoot a problem 195 Action Yes Step 1 Go to step 2. a Pull out the tray. b Remove the paper, and then load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. c Adjust the paper guides in - Lexmark MX432 | Users Guide - Page 196
the document. Contact customer The problem is support. solved. Is the printer printing solid black pages? Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action - Lexmark MX432 | Users Guide - Page 197
the imaging unit. b Print the document. Contact customer The problem is support. solved. Is the text or image clipped? Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. - Lexmark MX432 | Users Guide - Page 198
Troubleshoot a problem 198 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Does toner easily rub off - Lexmark MX432 | Users Guide - Page 199
Print the document. Contact customer The problem is support. solved. Do horizontal light bands appear on prints? Vertical light bands Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action - Lexmark MX432 | Users Guide - Page 200
Troubleshoot a problem 200 Action Yes Step 2 Go to step 3. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do vertical light bands appear - Lexmark MX432 | Users Guide - Page 201
Troubleshoot a problem 201 Action Yes Step 2 Contact customer a Depending on your operating system, specify the paper type support. from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the - Lexmark MX432 | Users Guide - Page 202
Troubleshoot a problem 202 Action Yes Step 3 a Remove, and then insert the imaging unit. Contact customer support. Warning-Potential Damage: Do not expose the imaging unit to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the - Lexmark MX432 | Users Guide - Page 203
. Contact customer The problem is support. solved. Do vertical dark lines or streaks appear on prints? Vertical dark streaks with print missing Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test - Lexmark MX432 | Users Guide - Page 204
not supported, then install a supported one. b Print the document. The problem is solved. Do vertical dark streaks with missing images appear on prints? Repeating defects Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting - Lexmark MX432 | Users Guide - Page 205
Troubleshoot a problem 205 Action Yes Step 1 Go to step 2. Using the mm (3.14 in.) • 62.5 mm (2.46 in.) No Take note of the distance, and then contact customer support. Does the distance between the repeating defects match the toner cartridge or imaging unit measurements? Step 2 a Replace - Lexmark MX432 | Users Guide - Page 206
Troubleshoot a problem 206 Action Yes Step 3 a Check if the ports are working and if the cables are securely connected to the computer and the printer. The problem . The problem is solved. Are the documents printed? No Go to step 4. Go to step 5. Contact customer support. No Go to step 2. - Lexmark MX432 | Users Guide - Page 207
Troubleshoot a problem 207 Action Yes Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved. the Is the document printed on the correct paper? No Go to step 4. Go to step 5. Contact customer support. No Load the correct paper size and paper type. - Lexmark MX432 | Users Guide - Page 208
Troubleshoot a problem 208 Action Yes Step 2 The problem is a Depending on your operating system, specify the paper size solved. and Go to step 4. Is the printer printing slow? No Go to step 3. Contact customer support. No The problem is solved. The problem is solved. The problem is solved. - Lexmark MX432 | Users Guide - Page 209
Troubleshoot a problem Action Yes Step 4 Go to step 5. a From the home screen, touch Settings > Print > Quality > Print 7 Remove held jobs. Go to step 8. Is the printer printing slow? 209 No The problem is solved. The problem is solved. The problem is solved. The problem is solved. - Lexmark MX432 | Users Guide - Page 210
Troubleshoot a problem 210 Action Yes Step 8 a Make sure that the printer is not overheating. Contact customer support. Notes: • Allow the printer to cool down after a long print job. • Observe the recommended ambient temperature for the printer. For more information, see "Selecting a - Lexmark MX432 | Users Guide - Page 211
Troubleshoot a problem 211 Action Yes Step 6 The problem is Turn off the printer, install the 8 The problem is Turn off the printer, wait for about 10 seconds, and then turn on the solved. printer. Is the printer responding? No Go to step 7. Go to step 8. Contact customer support. Unable - Lexmark MX432 | Users Guide - Page 212
Troubleshoot a problem 212 Action Step 5 Check if the flash drive is supported. For more information, see "Supported flash drives and file types" on page 65. Yes Go to step 7. Is the flash drive supported? Step 6 Insert a supported flash drive. The problem is solved. Does the printer recognize the - Lexmark MX432 | Users Guide - Page 213
Troubleshoot a problem 213 • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use - Lexmark MX432 | Users Guide - Page 214
Troubleshoot a problem 214 Jam locations 1 Automatic document feeder 2 Standard bin 3 Multipurpose feeder 4 Trays 5 Duplex unit 6 Rear door - Lexmark MX432 | Users Guide - Page 215
Troubleshoot a problem 215 Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open door C. 3 Remove the jammed paper. Note: Make sure - Lexmark MX432 | Users Guide - Page 216
Troubleshoot a problem 216 2 Lower the scanner. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the multipurpose feeder. 4 Open the front door. - Lexmark MX432 | Users Guide - Page 217
Troubleshoot a problem 217 Warning-Potential Damage: To prevent damage from electrostatic discharge, light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of - Lexmark MX432 | Users Guide - Page 218
Troubleshoot a problem 218 6 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, - Lexmark MX432 | Users Guide - Page 219
Troubleshoot a problem 219 9 Open the multipurpose feeder. 10 Flex, fan, and align the paper edges before loading. - Lexmark MX432 | Users Guide - Page 220
Troubleshoot a problem 220 11 Reload paper. Paper jam in the standard tray 1 Remove the tray. 2 Open the front door. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. - Lexmark MX432 | Users Guide - Page 221
Troubleshoot a problem 221 3 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect - Lexmark MX432 | Users Guide - Page 222
Troubleshoot a problem 222 4 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, - Lexmark MX432 | Users Guide - Page 223
Troubleshoot a problem 223 8 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 9 Close the rear door. - Lexmark MX432 | Users Guide - Page 224
Troubleshoot a problem 224 Paper jam in the optional tray 1 Remove the optional tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert - Lexmark MX432 | Users Guide - Page 225
Troubleshoot a problem 225 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect - Lexmark MX432 | Users Guide - Page 226
Troubleshoot a problem 226 3 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, - Lexmark MX432 | Users Guide - Page 227
Troubleshoot a problem 227 7 Push the duplex unit latch to open the duplex unit. 8 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 9 Close - Lexmark MX432 | Users Guide - Page 228
Troubleshoot a problem 228 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect - Lexmark MX432 | Users Guide - Page 229
Troubleshoot a problem 229 3 Open the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, - Lexmark MX432 | Users Guide - Page 230
Troubleshoot a problem 230 6 Insert the imaging unit. 7 Close the front door. Network connection problems Cannot open Embedded Web Server Action Step 1 a Check if the printer is on. b Access the printer Embedded Web Server (EWS). Yes The problem is solved. Can you open the EWS? Step 2 a Make - Lexmark MX432 | Users Guide - Page 231
Troubleshoot a problem 231 Action Step 4 a Check if the network connection is working. Note: If the connection is not working, then contact your administrator. b Access the EWS. Yes The problem The problem is solved EWS. The problem is solved. The problem is problem is solved. Can the - Lexmark MX432 | Users Guide - Page 232
Troubleshoot a problem 232 Action Yes Step 4 Go to step 6. Check the wireless security mode. Go to step 5. Go to step 6. Contact customer support. Issues with supplies Replace cartridge, printer region mismatch To correct this problem, purchase a cartridge with the correct region that matches - Lexmark MX432 | Users Guide - Page 233
Troubleshoot a problem 233 Non‑Lexmark supply The printer has detected a non‑Lexmark reset the supply usage counters, then return the supply item to the place of purchase. Paper feed problems Envelope seals when printing Action Step 1 a Use an envelope that has been stored in a dry environment - Lexmark MX432 | Users Guide - Page 234
Troubleshoot a problem 234 Action Step 2 a Make sure that paper type is set to Envelope. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Send the print job. Does the envelope seal when printing? Yes Contact customer support. No The problem is solved. - Lexmark MX432 | Users Guide - Page 235
Troubleshoot a problem 235 Action Yes Step 2 a From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. The problem 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the support. No The problem is solved. The problem is solved. - Lexmark MX432 | Users Guide - Page 236
Troubleshoot a problem 236 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Do paper jams occur frequently? Yes Contact customer support. No The problem is - Lexmark MX432 | Users Guide - Page 237
to the Internet. Can you send an e‑mail? No Go to step 2. Go to step 3. Contact customer support. Faxing problems Caller ID is not shown Note: These instructions apply only to printers that support analog fax. For more information, see the Setting up the printer to fax section. Action Enable - Lexmark MX432 | Users Guide - Page 238
Troubleshoot a problem 238 Cannot send or receive faxes using analog fax Action Step 1 Resolve any error messages that appear on the display. Yes The problem is solved. Can you send or receive a fax? Step 2 The problem is Make sure that the cable connections for the following equipment - Lexmark MX432 | Users Guide - Page 239
Troubleshoot a problem 239 Action Yes Step 5 The problem is Check if the printer is connected to an analog phone service or to solved. the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone - Lexmark MX432 | Users Guide - Page 240
Troubleshoot a problem 240 Can receive but not send faxes using analog fax Action Step 1 Load an original document properly into the ADF tray or on the scanner glass. Yes The problem the telephone number manually. The problem is solved. support. No Go to step 2. Go to step 3. Contact customer - Lexmark MX432 | Users Guide - Page 241
Troubleshoot a problem 241 Action Yes Step 2 The problem is Make sure that the printer is connected to a network and that the solved. network is connected to the Internet. Can you set up etherFAX? Step 3 The problem is Make sure that etherFAX is set up correctly. For more information, - Lexmark MX432 | Users Guide - Page 242
Troubleshoot a problem 242 Poor fax print quality Action Step 1 Make sure that there are no print quality defects. a From the home screen, touch Settings > Troubleshooting fax transmission speed. The problem is solved. a turn on The problem is the printer. Step 1 The problem is a Make sure - Lexmark MX432 | Users Guide - Page 243
Troubleshoot a problem 243 Action Yes Step 2 a From the document that you are trying to fax, open the Print dialog. The problem is solved. the fax. Can you send the fax cover page? No Contact customer support. Scanning problems Cannot scan to a computer Action Step 1 Perform a copy job. - Lexmark MX432 | Users Guide - Page 244
Troubleshoot a problem 244 Action Yes Step 5 The problem Yes Step 1 a Create a network folder shortcut. The problem is solved. b Scan a document using the shortcut. For the network folder path and format correct? Step 3 The problem is Make sure that you have a write access permission to - Lexmark MX432 | Users Guide - Page 245
Troubleshoot a problem 245 Action Yes Step 4 Update the network folder shortcut. a Open a web browser, and then type the printer IP address in the address field. The problem network folder? Step 5 The problem is Make sure that the printer Action Yes Step 1 The problem is a Make sure that - Lexmark MX432 | Users Guide - Page 246
Troubleshoot a problem 246 Action Yes Step 2 The problem is a Match the paper size setting and the paper loaded in the tray. solved. b Copy the document or photo. Is the document or photo copied correctly? No Contact customer support. Poor copy quality Action Yes Step 1 The problem is - Lexmark MX432 | Users Guide - Page 247
Troubleshoot a problem 247 Jagged image or text when scanning from the ADF Action touch . c Load an original document into the ADF. d Scan the document. Yes Contact customer support. No The problem is solved. Do jagged images or texts appear on the output? Scan job was not successful Action - Lexmark MX432 | Users Guide - Page 248
Troubleshoot a problem 248 Scanner does not close Action Remove obstructions that keep the scanner cover open. Did the scanner cover close correctly? Yes The problem is solved. No Contact customer support. Scanning takes too long or freezes the computer Action Close all applications that are - Lexmark MX432 | Users Guide - Page 249
Troubleshoot a problem 249 Adjusting scanner registration 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration. 2 In the Print Quick Test menu, touch Start. 3 Place the Print Quick Test page on the scanner glass, and - Lexmark MX432 | Users Guide - Page 250
Recycle and dispose 250 Recycle and dispose Recycling Lexmark products To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle. 2 Select the product you want to recycle. Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be recycled - Lexmark MX432 | Users Guide - Page 251
and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use - Lexmark MX432 | Users Guide - Page 252
Google LLC. Macintosh, macOS, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries. App Store and iCloud are service marks of Apple Inc., registered in the U.S. and other countries. Use of the Works with Apple badge means that an accessory has been designed - Lexmark MX432 | Users Guide - Page 253
Notices 253 Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling - Lexmark MX432 | Users Guide - Page 254
Notices 254 assures appropriate treatment of waste including reuse and recycling and prevents any potential negative effects on human health and environment. Please responsibly dispose of the batteries. Product disposal Do not dispose of the printer or supplies in the same manner as normal - Lexmark MX432 | Users Guide - Page 255
is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser with the following specifications: Class: IIIb (3b) AlGaInP Nominal output power - Lexmark MX432 | Users Guide - Page 256
Notices 256 Mode Description Power consumption (Watts) Ready The product is waiting for a print job. 8.9 Sleep Mode The product is in a high‑level energy‑saving mode. 1.2 Hibernate The product is in a low‑level energy‑saving mode. 0.2 Off The product is plugged into an electrical outlet - Lexmark MX432 | Users Guide - Page 257
in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable - Lexmark MX432 | Users Guide - Page 258
you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment - Lexmark MX432 | Users Guide - Page 259
all of Spark's network services. This equipment shall not be set up to make automatic calls to the Spark "111" Emergency Service. This equipment may not attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period - Lexmark MX432 | Users Guide - Page 260
contains regulatory information that applies only to wireless models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com. Modular component notice Wireless models contain the following modular component: AzureWave AW-CM467-SUR; FCC ID:TLZ-CM467; IC:6100A-CM467 - Lexmark MX432 | Users Guide - Page 261
Notices 261 Innovation, Sciences et Développement économique Canada Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement économique Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interfé - Lexmark MX432 | Users Guide - Page 262
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Lexmark MX432 | Users Guide - Page 263
equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for radio or television interference caused by using other than recommended cables - Lexmark MX432 | Users Guide - Page 264
or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable used parts, which perform like new parts - Lexmark MX432 | Users Guide - Page 265
transfer proof of original purchase and this statement to that user. Limited warranty service The warranty period starts on the date of original purchase as shown on the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web. Remote technical support is provided for - Lexmark MX432 | Users Guide - Page 266
266 -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle - Lexmark MX432 | Users Guide - Page 267
printer to distinctive ring service 36 connecting the printer to a wireless network 55 connecting to a wireless network using PIN method 56 using Push Button method 56 conserving supplies 176 contacting customer support 249 control panel using 12 copy troubleshooting partial copies of documents - Lexmark MX432 | Users Guide - Page 268
77 creating shortcuts 23 crooked print 194 Customer Support using 24 customer support contacting 249 customizing the display 24 D dark print 37 e‑mail server configuring 37 e‑mail service providers 37 e‑mail shortcut creating 71 e‑mail troubleshooting cannot send e‑mails 237 e‑mailing using the - Lexmark MX432 | Users Guide - Page 269
updating 50 flash drive printing from 64 scanning to 78 flash drives supported 65 folder paper 187 font sample list printing 66 forwarding fax 74 FTP Printer 94 Accessibility 88 AirPrint 135 Anonymous Data Collection 88 Cloud Services Enrollment 152 Confidential Print Setup 149 Configuration Menu 89 - Lexmark MX432 | Users Guide - Page 270
57 printing from 62, 63 Mopria Print Service 63 mottled print 192 moving the printer 19 sizes, supported 16 paper type setting 45 paper types, supported 18 paper weights, supported 18 parts 205 print quality problems 178 Print Quality Test Pages 153 print quality troubleshooting black pages 184 - Lexmark MX432 | Users Guide - Page 271
jobs do not print 205 print quality problems 178 slow printing 208 tray linking does Settings Page 154 network setup page 58 using Mopria Print Service 63 using Wi‑Fi Direct 63 printing a fax log 74 paper 69 Scan Center setting up 22 scan troubleshooting cannot scan to a computer 243 cannot scan - Lexmark MX432 | Users Guide - Page 272
233 supported applications 22 supported fax 29 supported file types 65 supported flash drives 65 supported paper sizes 16 supported paper types 18 supported Web Server 230 print quality problems 178 printer is not responding 210 SMTP server not set up error 236 troubleshooting, copy partial copies of - Lexmark MX432 | Users Guide - Page 273
missing 203 vertical light bands 199 vertical white lines 200 white pages 184 troubleshooting, scan cannot scan to a computer 243 cannot scan to a network firmware 50 USB cable 20 USB port enabling 212 using Customer Support 24 using Display Customization 24 using genuine Lexmark parts and supplies
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MX432, XM3142 MFPs
User's Guide
October 2022
www.lexmark.com
Machine type:
7019
Models:
6w6, 6w9