Lexmark MX432 Users Guide - Page 196
Text or images cut off
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Troubleshoot a problem 196 Action Yes Step 2 a Remove, and then insert the imaging unit. Go to step 3. Warning-Potential Damage: Do not expose the imaging unit to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. b Print the document. No The problem is solved. Is the printer printing solid black pages? Step 3 Check the imaging unit for signs of damage. Note: Make sure that the photoconductor drum contact is not bent or out of place. Go to step 4. Contact customer support. Does the imaging unit have damage? Step 4 a Replace the imaging unit. b Print the document. Contact customer The problem is support. solved. Is the printer printing solid black pages? Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the text or image clipped?