Lexmark MX432 Users Guide - Page 197
Toner easily rubs off
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Troubleshoot a problem 197 Action Yes Step 2 a Remove, and then insert the imaging unit. Go to step 3. Warning-Potential Damage: Do not expose the imaging unit to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. b Print the document. No The problem is solved. Is the text or image clipped? Step 3 Go to step 4. a Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray. • You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. The problem is solved. Is the text or image clipped? Step 4 a Replace the imaging unit. b Print the document. Contact customer The problem is support. solved. Is the text or image clipped? Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.