Motorola ELECTRIFY 2 ELECTRIFY 2 - User Guide - Page 50

Reset, Troubleshooting, Crash recovery, Service & Repairs

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Reset To reset your phone to factory settings and erase all the data on your phone, touch Apps > Settings > Privacy > Factory data reset > Reset phone. Warning: All data on your phone will be deleted. (Nothing on the microSD memory card is deleted.) Troubleshooting we're here to help Crash recovery In the unlikely event that your phone stops responding to touches and key presses, try a forced reboot-press and hold both the Power key and the down volume key for up to 10 seconds. Service & Repairs If you have questions or need assistance, we're here to help. Go to www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). 48 Troubleshooting

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4
8
Troubleshooting
Reset
To reset your phone to factory settings and erase all the
data on your phone, touch Apps
>
Settings
>
Privacy
>
Factory data reset
>
Reset phone
.
Warning:
All data on your phone will be deleted.
(Nothing on the microSD memory card is deleted.)
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a forced reboot—press
and hold both the Power key and the down volume key
for up to 10 seconds.
Service & Repairs
If you have questions or need assistance, we’re here to
help.
Go to www.motorola.com/support
, where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).