Netgear R6200 User Manual - Page 6

6

R6200v2 Smart WiFi Router

Chapter 10

Troubleshooting

Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Internet LEDs Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

WiFi LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . 123

Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Test the Path from Your Computer to a Remote Device . . . . . . . . . . .124

Appendix A

Supplemental Information

Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Appendix B

Notification of Compliance

Section	Page
R6200v2 Smart WiFi Router	1
Contents	3
1. Hardware Setup	7
Hardware Features	8
Front and Side Panels	9
Rear Panel	10
Label	11
Position Your Router	11
2. Getting Started	12
Use Standard TCP/IP Properties for DHCP	13
Gather ISP Information	13
Wireless Devices and Security Settings	13
Login and Access	13
NETGEAR genie Setup	14
Use NETGEAR genie After Installation	15
Upgrade the Firmware	15
Manual Method	17
Wi-Fi Protected Setup Method	17
NETGEAR genie App and Mobile genie App	18
3. Basic Settings	19
Parental Controls	22
Basic Wireless Settings	25
Wireless Settings Screen Fields	26
Change the Wireless Security Option	27
Set Up a Guest Network	28
View Attached Devices	29
4. ADVANCED Home Settings	30
Internet Connection Setup Wizard	31
WAN Setup	32
Default DMZ Server	33
Change the MTU Size	34
LAN Setup	35
LAN TCP/IP Setup	36
Use Router as DHCP Server	37
Address Reservation	37
Role of the Router as a DHCP Server	37
Set Up Address Reservation	38
WPS Wizard for WiFi Connections	38
Quality of Service Setup	39
WMM QoS for Wireless Multimedia Applications	39
Set Up Bandwidth Control	40
Set Up QoS for Internet Access	41
5. USB Storage	45
Safely Remove a USB Drive	46
Access the USB Storage Device	46
Sharing Files	48
Share Photos	48
Store Files in a Central Location for Printing	49
Share Large Files over the Internet	49
Available Network Folders	52
TiVo Support	55
Use ReadyDLNA to Play Media from Your Network on TiVo	56
6. ReadySHARE Printer	58
Set Up the ReadySHARE Printer Utility	59
Install the NETGEAR USB Control Center	60
Set Up the NETGEAR USB Control Center	61
Configure the NETGEAR USB Control Center	63
Manage USB Print and Scan Jobs	64
Launch the NETGEAR USB Control Center	64
Use the Scan Feature of a Multifunction USB Printer	65
7. Security	67
Block Services (Port Filtering)	69
Port Triggering to Open Incoming Ports	70
Port Forwarding to Permit External Host Communications	71
How Port Forwarding Differs from Port Triggering	72
Set Up Port Forwarding to Local Servers	73
Edit or Delete a Port Forwarding Entry	74
Application Example: Make a Local Web Server Public	75
Set Up Port Triggering	75
Schedule Blocking	77
Set Up Security Event Email Notifications	78
8. Administration	80
View Router Status	82
Router Information	82
Internet Port	82
View Logs	85
Manage the Configuration File	86
Back Up Settings	86
Erase the Current Configuration Settings	87
Change the Password	87
Password Recovery	88
9. Advanced Settings	89
Control the Wireless Radio	90
Set Up a Wireless Schedule	91
View or Change WPS Settings	91
Set Up a Wireless Access List by MAC Address	92
Wireless Access Point	93
Set Up the Base Station	98
Set Up a Repeater	99
Dynamic DNS	100
Static Routes	101
Remote Management	103
Universal Plug and Play	104
IPv6	105
Requirements for Entering IPv6 Addresses	106
Auto Detect	106
IPv6 Auto Config	107
IPv6 6to4 Tunnel	108
IPv6 Pass Through	109
IPv6 Fixed	110
IPv6 DHCP	111
IPv6 PPPoE	112
Traffic Meter	114
10. Troubleshooting	116
Sequence to Restart Your Network	117
Check Ethernet Cable Connections	117
Wireless Settings	117
Network Settings	117
Troubleshoot with the LEDs	118
Power/Test LED Is Off or Blinking	118
Power LED Stays Amber	118
Internet LEDs Is Off	119
WiFi LED Is Off	119
Cannot Log In to the Router	119
Cannot Access the Internet	120
Troubleshoot PPPoE	121
Troubleshoot Internet Browsing	122
Changes Not Saved	122
Wireless Connectivity	122
Troubleshoot Your Network Using the Ping Utility	123
Test the LAN Path to Your Router	123
Test the Path from Your Computer to a Remote Device	124
A. Supplemental Information	125

Netgear R6200 User Manual - Page 6

Troubleshooting, Appendix A, Supplemental Information, Notification of Compliance - smart wifi router

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