Nokia E72 Nokia E72 User Guide in US English / Spanish - Page 156
signal quality is weak or moderate, you may encounter
UPC - 758478018279
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Troubleshooting The WLAN access point may use a hidden service set identifier (SSID). You can only access networks that use a hidden SSID if you know the correct SSID, and have created a WLAN access point for the network on your Nokia device Check that the WLAN access point is not on channels 12-13, as they cannot be associated with. Q: How do I turn WLAN off on my Nokia device? A: The WLAN on your Nokia device turns off when you are not trying to connect, not connected to another access point, or not scanning for available networks. To further reduce battery consumption, you can specify that your Nokia device does not scan, or scans less often, for available networks in the background. WLAN turns off in between background scans. To stop the background scans, select Menu > Ctrl. panel > Settings and Connection > Wireless LAN > Show WLAN availability > Never. You can still manually scan for available WLAN networks and connect to WLAN networks as usual. To increase the background scan interval, select Show WLAN availability > Yes, and define the interval in Scan for networks. Q: Why can't I browse the Web even though the WLAN connection is working and the IP settings are correct? A: Check that you have defined the HTTP/ HTTPS proxy settings correctly in the advanced settings of your WLAN access point. Q: How do I check the signal quality of my WLAN connection? Select Menu > Ctrl. panel > Connectivity > Conn. mgr. and Active data connections > Options > Details. If the signal quality is weak or moderate, you may encounter connection problems. Try again closer to the access point. Q: Why do I have problems with the security mode? A: Check that you have configured the security mode correctly, and that it is the same that the network uses. To check the security mode the network uses, select Menu > Ctrl. panel > Connectivity > Conn. mgr. and Active data connections > Options > Details. Check also the following: you have the correct WPA mode (preshared key or EAP), you have disabled all EAP types that are not needed, and all the EAP type settings are correct (passwords, user names, certificates). 156