Onkyo BD-SP309 Owner Manual - Page 53

Ŷ Playback Problem The Player cannot play a disc. The disc is automatically ejected after closing the disc tray. Video stops. The Player makes a snapping sound when starting playback or loading a disc. Possible causes and solutions • Take out the disc and clean it. (Page 11) • Make sure that the disc is loaded properly (aligned in disc tray and label- side up). (Page 22) • Make sure that region code on the disc matches that of this Player. (Page 7) • Allow any condensation in or near the Player to dry. (Page 11) • Check that the disc is recorded in the compatible TV system (PAL or NTSC). • The Player cannot play back video which was not recorded normally. (Page 8) • Proper playback may be impossible due to the state of the disc recording, a scratched, warped or dirty disc, the state of the pick-up, or compatibility issues between this Player and the disc being used. (Pages 8, 11) • When the recorded time of a disc is unusually short, playback may not be possible. • BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played back. (Page 7) • Make sure that the disc is loaded properly (aligned in disc tray and labelside up). (Page 22) • Take out the disc and clean it. (Page 11) • Make sure that the disc is playable. (Page 7) • Has the Player been subjected to shock or impact? Are you using it in an unstable location? The Player will stop if it senses shock or vibration. • The player may sometimes make a snapping sound when starting playback if it has not been operated in a while. These sounds are not malfunctions of the player but are normal operating conditions. En 53