Panasonic WV-NF284 Network Camera - Page 52

Symptom Cannot access from the browser. No image is displayed. The image is not being refreshed. Cause/solution • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? Are the IP addresses of the camera and the PC set in a common subnet? Or is "Use Proxy Server" for the settings of the browser checked? When accessing the camera in the same subnet, it is recommended to enter the address of the camera in the "Don't Use Proxy For These Addresses" box. Is the IP address of the default gateway set for the camera correct? • Is the power of the camera on? Check if the power of the camera is turned on. Reference pages - Installation Guide • Is the viewer software installed on a PC? Install the viewer software on a PC. • Is the version of DirectX 9.0c or later? Check the version of DirectX as follows. 1. Select "Run..." from the start menu of Windows®. 2. Enter "dxdiag" in the displayed dialog box and click the [OK] button. If the version of DirectX is older than 9.0c, upgrade it. • Depending on the version of your browser, there might be difficulties refreshing the picture and operating the camera. It is recommended to use Internet Explorer 6.0 SP2. • Depending on the traffic of the network or the concentration of access to the camera, there might be difficulties displaying the camera picture. Click the reload button of the browser to request the camera picture to be refreshed. Installation Guide - Installation Guide - 52