Pfaff performance 5.2 Manual - Page 77

Troubleshooting In this troubleshooting guide you will find solutions to the problems you may have with your machine. For further information please contact your local authorized PFAFF® dealer who will be happy to help you. Problem/cause Remedy General problems Bobbin alarm does not work? Thread snip do not cut the thread? Clean lint from bobbin area and use only the original PFAFF® bobbins approved for this model. Remove needle plate and clean lint from bobbin area. Fabric does not move? Enable automatic thread snip in the settings menu. Make sure that machine is not set in free-motion mode. See chapter 4. Wrong stitch, irregular or narrow stitch? The needle breaks? Deactivate twin needle or stitch width safety in the settings menu. Insert needle correctly as described in chapter 2. The machine will not sew? Attach correct needle for the fabric. Check that all plugs are securely plugged into the machine and into the wall socket. Check that the foot control cord is securely plugged into the foot control. Push bobbin winder lever to sewing position. The PFAFF® creative™ Color Touch Screen displays the startup screen? Touch the touch screen to activate. Turn off screen saver in the settings menu. Icons on the touch screen are not activated when touched? Close any pop-ups that may be blocking the screen. Calibrate the touch screen. Calibrate touch screen is found in the settings menu. The sewing machine screen and/or Function Buttons do not respond to touch? The sockets and function buttons on the machine can be sensitive to static electricity. If the screen does not respond to touch, turn the machine OFF and then ON again. If the problem persists, contact your authorized PFAFF® dealer. The machine skips stitches Did you insert the needle properly? Did you insert a wrong needle? Is the needle bent or blunt? Did you thread the machine properly? Is the correct presser foot used? Is the needle too small for the thread? Is the fabric moving up and down with the needle when free-motion sewing? Needle thread breaks Did you insert the needle properly? Did you insert a wrong needle? Is the needle bent or blunt? Did you thread the machine properly? Is the needle too small for the thread? Change needle and insert correctly as described in chapter 2. Use needle system 130/705 H. Insert a new needle. Check how the machine is threaded. Attach correct presser foot. Change the needle. Attach Dynamic spring foot 6D (optional accessory, part number 820991-096). If using foot 6A, reduce the presser foot height in free-motion options. Change needle and insert correctly as described in chapter 2. Use needle system 130/705 H. Insert a new needle. Check how the machine is threaded. Change the needle to the proper size for the thread. 8:3 Maintenance