Ricoh FAX 1190L User's Guide - Page 27

About fax machines, Custom features, Do you have BT’s Call Minder/Voice Mail on the phone line?

Page 27 highlights

Introduction About fax machines Custom features Do you have BT's Call Minder/Voice Mail on the phone line? If you have Call Minder/Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Call Minder/Voice Mail and the machine may conflict with each other while receiving incoming calls. Why should there be problems? Since both the machine and Call Minder/Voice Mail will pick up the call, after the number of rings you have set, each of them has the ability to keep the other from receiving calls. For example, if Call Minder/Voice Mail is set to answer after two rings and your machine is set to answer after four, Call Minder/Voice Mail will stop your machine from receiving faxes. If you set Call Minder/Voice Mail and this machine to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Call Minder/Voice Mail nor the machine can pass the call back to the other after the call has been answered. How can you avoid possible problems? A very good way to avoid problems like the 1 one mentioned, is to get a second phone number on your present phone line. Many people with Call Minder/Voice Mail choose an alternative service, which is called "BT Call Sign", and they are very satisfied with it. Another way to avoid possible problems is to replace Call Minder/Voice Mail with an answering machine. This machine is designed to work with an answering machine or TAD (telephone answering device). (See Connecting an external telephone answering device (TAD) on page A-15.) 1 - 13

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Introduction
1 - 13
1
About fax machines
Custom features
Do you have BT’s Call Minder/Voice
Mail on the phone line?
If you have Call Minder/Voice Mail on the
phone line where you will install your new
machine,
there is a strong possibility that Call
Minder/Voice Mail and the machine may
conflict with each other while receiving
incoming calls
.
Why should there be problems?
Since both the machine and Call
Minder/Voice Mail will pick up the call, after
the number of rings you have set, each of
them has the ability to keep the other from
receiving calls.
For example, if Call Minder/Voice Mail is set
to answer after two rings and your machine is
set to answer after four, Call Minder/Voice
Mail will stop your machine from receiving
faxes.
If you set Call Minder/Voice Mail and this
machine to answer after the same number of
rings, there is no way of knowing which one
will answer first. It is important to remember
that neither Call Minder/Voice Mail nor the
machine can pass the call back to the other
after the call has been answered.
How can you avoid possible
problems?
A very good way to avoid problems like the
one mentioned,
is to get a second phone
number on your present phone line
.
Many people with Call Minder/Voice Mail
choose an alternative service, which is called
“BT Call Sign”, and they are very satisfied
with it.
Another way to avoid possible problems is to
replace Call Minder/Voice Mail with an
answering machine. This machine is
designed to work with an answering machine
or TAD (telephone answering device).
(See
Connecting an external telephone
answering device (TAD)
on page A-15.)