Ricoh IM 430F User Guide - Page 239

Messages Displayed on the Control Panel When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Cause Solution "Cannot find the specified path. Please check the settings." The destination computer name or folder name is invalid. Check whether the computer name and the folder name for the destination are correct. "Cannot find the specified path. Please check the settings." An antivirus program or a firewall is preventing the machine from connecting to your computer. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using antivirus software, add the program to the exclusion list in the application settings. For details about how to add programs to the exclusion list, see the antivirus software Help. • To prevent a firewall from blocking the connection, register the machine's IP address in the firewall's IP address exclusion settings. For details about the procedure for excluding an IP address, see your operating system's Help. "Entered user code is not correct. Please re-enter." You have entered an incorrect user code. Check the authentication settings, and then enter a correct user code. "Exceeded max. number of alphanumeric characters for the path." The maximum number of specifiable alphanumeric characters in a path has been exceeded. Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage Function", Scan. 237