Ricoh IM 430F User Guide - Page 250
Messages Displayed on the Client Computer When You Use the Scanner Function
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9. Troubleshooting Messages Displayed on the Client Computer When You Use the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when you use the TWAIN driver. If a message not described here appears, follow the instruction. Message Cause "Any of Login User Name, Login Password or Driver Encryption Key is incorrect." The entered login user name, password, or driver encryption key was invalid. "Authentication succeeded. However, the access privileges for scanner function has been denied." "Cannot add any more scanning mode." "Cannot detect the paper size of the original. Specify the scanning size." The logged in user name does not have permissions for scanner function. The maximum number of registrable scan modes has been exceeded. The set original was misaligned. "Cannot specify any more scanning area." The maximum number of registrable scan modes has been exceeded. Solution Check your login user name, login password, or driver encryption key, and then enter them correctly. For details about login user name, login password, and driver encryption key, see "Encrypting Transmitted Passwords", Security. For details about how to set permissions, see "Limiting Available Functions", Security. The maximum number of modes that can be stored is 100. Delete unneeded modes. • Place the original correctly. • Specify the scan size. • When placing an original directly on the exposure glass, the lifting/ lowering action of the exposure glass cover or the Auto Document Feeder (ADF) triggers the automatic original size detection process. Lift the exposure glass cover or the ADF 30 degrees or more. The maximum number of scanning areas that can be stored is 100. Delete unneeded scanning areas. 248