Samsung NV11 User Manual (ENGLISH) - Page 70

Before contacting a service centre The images are unclear ϛA picture was taken the subject without setting an appropriate macro mode ƍ Select an appropriate macro mode to take a clear image. ϛTaking a picture beyond the flash range ƍ Take a picture within the flash range ϛThe lens is smudged or dirty ƍ Clean the lens The flash does not fire ϛFlash off mode has been selected ƍ Dis-engage flash off mode ϛThe camera mode can't use flash ƍ Refer to the FLASH instruction (p.30) Incorrect date and time is displayed ϛThe date and time have been set incorrectly or the camera has adopted the default settings ƍ Reset the date and time correctly The camera buttons do not operate ϛCamera malfunction ƍ Remove/re-insert battery and switch the camera on A card error has occurred while the memory card is in the camera. ϛIncorrect memory card format ƍ Re-format the memory card The images don't play back ϛIncorrect file name (Violation of DCF format) ƍ Do not change the image file name Colour of image is different to the original scene ϛWhite balance or effect setting is incorrect ƍ Select appropriate White balance and effect Images are too bright ϛExposure is excessive ƍ Reset exposure compensation No image on external monitor ϛThe external monitor has not been connected properly with the camera ƍ Check the connection cables ϛThere are incorrect files in the memory card ƍ Insert a memory card that has correct files When using the PC's explorer, the [Removable Disk] file does not show ϛCable connection is incorrect ƍ Check the connection ϛThe camera is off ƍ Turn the camera on ϛThe operating system is not Windows 98SE, 2000, ME, XP, Vista/ Mac OS Mac OS 9.0 ~ 10.4. Alternatively the PC does not support USB ƍ Install Windows 98SE, 2000, ME, XP, Vista/ Mac OS 9.0 ~ 10.4 to PC that supports USB ϛThe camera driver is not installed ƍ Install a [USB Storage Driver] ŝ69Ş