Sonos ZP80 User Guide - Page 162
ZonePlayer status indicator lit, but no sound, ZonePlayer volume level reduces
View all Sonos ZP80 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 162 highlights
Chapter A: Tips and Troubleshooting A-5 Note: You should not factory reset all of your ZonePlayers at once or all preferences and Sonos playlists will be lost. ZonePlayer status indicator lit, but no sound • Make sure speakers are connected securely. • Make sure volume is set to a suitable level. • Make sure MUTE is not on. ZonePlayer volume level reduces If the ZonePlayer status indicator changes to solid amber, and the volume reduces to 75%, this indicates that the ZonePlayer is experiencing a fault condition. • Check the ZonePlayer vents to ensure they are not blocked. • Check for speaker short circuit. • Mute ZonePlayer or unplug it for several minutes to allow it to cool. ZonePlayer has stopped playing music If a ZonePlayer stops playing music, and the ZonePlayer status indicator lights are flashing (long amber, short white, repeat) this indicates that the ZonePlayer has experienced a fault condition and has automatically muted itself to prevent damage to the ZonePlayer. • Check the ZonePlayer vents to ensure they are not blocked. • Check for speaker short circuit. • Unplug the ZonePlayer for several minutes to allow it to cool. • Mute and unmute the ZonePlayer. Sound produced from only one speaker • Make sure speaker is connected securely. • Make sure balance control is set correctly. Cannot access Internet radio, online updates, or registration • Your firewall may be blocking outgoing connections to the Internet. Ensure the firewall allows access to the Internet for the Ethernet addresses of your Sonos