Sony HT-SS380 Operating Instructions - Page 45

Troubleshooting, Power, Sound - parts

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Page 45 highlights

If color irregularity is observed again... Place the speaker further away from the TV set. If howling occurs Reposition the speakers or turn down the volume on the receiver. On cleaning • Clean the cabinet, panel, and controls with a soft dry cloth. Do not use any type of abrasive pad, scouring powder, scrubbing brush or sponge. • If it is stained with oil or fingerprints, breath on the surface and wipe it with soft dry cloth. If you have any questions or problems concerning your receiver, please consult your nearest Sony dealer. Troubleshooting If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Note that if service personnel changes some parts during repair, these parts may be retained. Power The receiver is turned off automatically. • "AUTO STBY" is set to "STBY ON" (page 43). • The sleep timer function is working (page 43). Sound Dolby Digital or DTS multi channel sound is not reproduced. • Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format. • When connecting the DVD player, etc., to the digital input jacks of this receiver, check the audio output setting of the connected equipment. • Use the TV menu to set the Speaker Setting to Audio System. • Make sure "CTRL HDMI" is set to "CTRL OFF" in HDMI menu. The surround effect cannot be obtained. • Make sure you have selected the sound field for movie or music mode (page 33). • Sound fields do not function when DTSHD Master Audio, DTS-HD High Resolution Audio or Dolby TrueHD with sampling frequency of more than 48 kHz are being received. There is no sound, or only a very low level sound is heard from the specified speakers. • Make sure you have connected to both the L and R jacks of an analog equipment, analog equipment requires both L and R jack connections. Use an audio cord (not supplied). • Check that the speakers are connected securely. • Check that the subwoofer is connected correctly and securely. • Adjust the speaker level (page 41). Additional Information continued 45US

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45
US
Additional Information
If color irregularity is observed
again...
Place the speaker further away from the TV
set.
If howling occurs
Reposition the speakers or turn down the
volume on the receiver.
On cleaning
•
Clean the cabinet, panel, and controls with a
soft dry cloth. Do not use any type of
abrasive pad, scouring powder, scrubbing
brush or sponge.
•
If it is stained with oil or fingerprints, breath
on the surface and wipe it with soft dry cloth.
If you have any questions or problems
concerning your receiver, please consult your
nearest Sony dealer.
Troubleshooting
If you experience any of the following
difficulties while using the receiver, use this
troubleshooting guide to help you remedy the
problem. Should any problem persist, consult
your nearest Sony dealer. Note that if service
personnel changes some parts during repair,
these parts may be retained.
The receiver is turned off
automatically.
• “AUTO STBY” is set to “STBY ON”
(page 43).
• The sleep timer function is working (page
43).
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
check the audio output setting of the
connected equipment.
• Use the TV menu to set the Speaker
Setting to Audio System.
• Make sure “CTRL HDMI” is set to
“CTRL OFF” in HDMI menu.
The surround effect cannot be
obtained.
• Make sure you have selected the sound
field for movie or music mode (page 33).
• Sound fields do not function when DTS-
HD Master Audio, DTS-HD High
Resolution Audio or Dolby TrueHD with
sampling frequency of more than 48 kHz
are being received.
There is no sound, or only a very low
level sound is heard from the specified
speakers.
• Make sure you have connected to both the
L and R jacks of an analog equipment,
analog equipment requires both L and R
jack connections. Use an audio cord (not
supplied).
• Check that the speakers are connected
securely.
• Check that the subwoofer is connected
correctly and securely.
• Adjust the speaker level (page 41).
Power
Sound
continued