Sony HT-SS380 Operating Instructions - Page 46
There is no sound from digital sources, from OPTICAL input jack. - specifications
UPC - 027242808317
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There is no sound from a specific equipment. • Check that the equipment is connected correctly to the audio input jacks for that equipment. • Check that the cord(s) used for the connection is (are) fully inserted into the jacks on both the receiver and the equipment. • Check that the equipment is connected correctly to the HDMI jack for that equipment. • Make sure "CTRL HDMI" is set to "CTRL ON" in HDMI menu. • You cannot listen to the Super Audio CD by connecting HDMI. • Depending on the playback equipment, you may need to set up the HDMI setting of the equipment. Refer to the operating instructions supplied with each equipment. • Be sure to use a High Speed HDMI cable when you view images or listen to sound, especially for the 1080p, Deep Color (Deep Colour) or 3D transmission. There is no sound, no matter which equipment is selected, or only a very low-level sound is heard. • Check that all connecting cords are inserted to their input/output jacks for the respective jacks of the receiver, speakers and the equipment. • Check that both the receiver and all equipment are turned on. • Check that MASTER VOLUME is not set to "VOL MIN". • Press MUTING to cancel the muting function. • Check that you have selected the correct equipment with the input buttons. • The protective device on the receiver has been activated. Turn off the receiver, eliminate the short-circuit problem, and turn on the power again. • Check that the INPUT MODE setting is correct for SAT/CATV input. There is severe hum or noise. • Check that the speakers and equipment are connected securely. • Check that the connecting cords are away from a transformer or motor, and at least 3 meters (10 feet) away from a TV set or fluorescent light. • Move your audio equipment away from the TV. • The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. There is no sound from digital sources (from OPTICAL input jack). • Check that the INPUT MODE is set to "OPT" for SAT/CATV input (page 42). • Set "ARC" to "ARC OFF" when no sound is output from TV OPT IN jack during TV input. When the receiver is in standby mode, there is no sound output from the TV. • When the receiver enters into standby mode, the sound is from the last HDMI equipment selection before you turned off the receiver. If you are enjoying other equipment, play the equipment and perform the One-Touch Play operation, or turn on the receiver to select the HDMI equipment you want to enjoy. • Make sure "PASS THRU" is set to "ON" in the HDMI menu if you connect equipment not compatible with the "BRAVIA" Sync to the receiver (page 43). 46US