Sony SA-NS500 Operating Instructions - Page 42
Troubleshooting, Power
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Troubleshooting Troubleshooting If a problem occurs while operating the unit, follow the steps described below before consulting your nearest Sony dealer. If an error message appears, it is recommended that you make a note of its contents for reference. 1 Check to see if the problem is listed in this "Troubleshooting" section. 2 Check the following customer support site. http://www.esupport.sony.com/ You will find the latest support information and a FAQ at this web site. 3 If, after steps 1 and 2, you still cannot solve the problem, consult your nearest Sony dealer. If the problem persists after doing all of the above, consult your nearest Sony dealer. When bringing the product in for repairs, be sure to bring in the entire system (main unit, remote control, AC adaptor, and AC power cord). This product is a system product, and so the entire system is needed to determine the section requiring repair. Power The unit does not turn on. • Make sure the AC adaptor and AC power cord are connected correctly. • Make sure the OPERATE ON/OFF switch is set to ON. • Set the OPERATE ON/OFF switch to OFF, and then set it to ON again. The unit does not work after you set the OPERATE ON/OFF switch to ON. • It takes about 40 seconds for the unit to turn on. You cannot control the unit while the ?/1 (on/standby) indicator is flashing. Please wait until the ?/1 (on/standby) indicator stops flashing. The unit remains warm after the power is turned off. • When the unit is in the network standby mode, some parts of the internal system remain active. Press the ?/1 (on/standby) button after setting the STANDBY MODE switch to STANDBY. Or set the OPERATE ON/OFF switch to OFF to limit the power consumption to a minimum. However, the unit cannot be operated using a controller with this setting. The unit turns on and starts playback automatically. • The unit can be controlled by a controller. If the unit receives an order to play the audio content on the server while it is in the network standby mode, it turns on and starts playback automatically. Press the ?/1 (on/standby) button after setting the STANDBY MODE switch to STANDBY. Or set the OPERATE ON/ OFF switch to OFF to limit the power consumption to a minimum. 42GB