Sony WF-C500 Help Guide - Page 103
Charging time is too long.
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Help Guide Wireless Stereo Headset WF-C500 Charging time is too long. When charging with a computer, check that the charging case and the computer are directly connected and not via a USB hub. Also, this may be improved by restarting the computer and trying the USB connection again. Check that you are using the supplied USB Type-C cable. Depending on the settings of various functions and the conditions of use, the speed of the battery consumption may vary between the left and right units. As a result, the charging time of the batteries may differ between the left and right units, but this is not a malfunction. It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. When using a commercially available USB AC adaptor, use one capable of supplying an output current of 0.5 A (500 mA) or more. Related Topic Charging Resetting the headset Initializing the headset to restore factory settings 5-030-793-11(1) Copyright 2021 Sony Corporation 103
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