Sony WF-C500 Help Guide - Page 76
What you can do with the Sony | Headphones Connect app
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Hint The headset volume during a call and during music playback can be independently adjusted. Even if you change the volume during a call, the volume of music playback does not change. You can also enjoy hands-free calls even when you are using only one unit of the headset. If you remove the other unit of the headset from the charging case while you are talking with only one unit, you can talk with both units. Note Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset. Your voice will be heard from the headset through the headset's microphone (Sidetone function). In this case, ambient sounds or the sounds of the headset operation may be heard through the headset, but this is not a malfunction. You cannot adjust the volume during a call on the headset. Adjust the volume on the connected device. When you are using only one unit of the headset, be sure to set the other unit in the charging case. Related Topic Using only one unit of the headset How to make a wireless connection to Bluetooth devices Receiving a call Functions for a phone call What you can do with the "Sony | Headphones Connect" app 5-030-793-11(1) Copyright 2021 Sony Corporation 76